Effective Interaction with Patients / Edition 2

Effective Interaction with Patients / Edition 2

by Ann Faulkner, Keith Brian Faulkner
     
 

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ISBN-10: 0443058768

ISBN-13: 9780443058769

Pub. Date: 04/08/1998

Publisher: Elsevier Health Sciences

This short and readable book is a practical guide to communication skills. It uses a case study approach to illustrate good communication. It does not provide a theoretical base, but the new Second Edition contains further reading than the previous edition for the more academically minded reader.

Overview

This short and readable book is a practical guide to communication skills. It uses a case study approach to illustrate good communication. It does not provide a theoretical base, but the new Second Edition contains further reading than the previous edition for the more academically minded reader.

Product Details

ISBN-13:
9780443058769
Publisher:
Elsevier Health Sciences
Publication date:
04/08/1998
Edition description:
REV
Pages:
220
Product dimensions:
0.50(w) x 8.50(h) x 5.50(d)

Table of Contents

The Need for Effective Interaction. Preparing for an Assessment Interview. Setting the Agenda. The Skills of Interviewing. Non-Verbal Interaction. Structure and Focus. Giving Information. Breaking Bad News. Handling Emotion. Plans for Care. Dynamic Interaction: Process and Costs. Summary. Further Reading. Videotapes

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