Effective Interaction with Patients / Edition 2

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New York, NY 1998 Trade paperback 2nd ed. Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine ... remains undamaged. Trade paperback (US). Glued binding. 220 p. *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

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Overview

This short and readable book is a practical guide to communication skills. It uses a case study approach to illustrate good communication. It does not provide a theoretical base, but the new Second Edition contains further reading than the previous edition for the more academically minded reader.

The book contains black-and-white illustrations.

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Editorial Reviews

From The Critics
Reviewer: Sandra A. Mason, RN, MSN. CCRN-C(National Naval Medical Center Bethesda)
Description: This book presents major interaction techniques in context for use by healthcare professionals, as well as a well integrated, concise, and logical way of dealing with each type of interaction appropriately.
Purpose: It is intended to provide a practical guide for effective interaction with patients.
Audience: Medical and graduate students, nurses, dietitians, physicians, social workers, ward clerks, or anyone who is involved in the patient's care are the audience.
Features: Chapter one establishes why effective interaction is important and is followed by chapters on assessment, setting the agenda, interviewing skills, nonverbal interaction, giving information, breaking bad news, handling emotion, and plans for care. The book closes with a list of references and video tapes for further exploration. Chapter 5 considers the significance of nonverbal interaction skills which can be developed by each health professional. Chapters 8 and 9 present strategies for breaking bad news and handling emotional reactions to disease and prognosis from the patient's and professional's viewpoints
Assessment: This book is filled with vignettes to demonstrate the strategies for different interactions. It may be more useful in a workshop environment. This subject matter is typically dealt with during psychiatric counseling and orientation, or school, and I have not seen a book of this type related to improving interactions between staff and patients.
Sandra A. Mason
This book presents major interaction techniques in context for use by healthcare professionals, as well as a well integrated, concise, and logical way of dealing with each type of interaction appropriately. It is intended to provide a practical guide for effective interaction with patients. Medical and graduate students, nurses, dietitians, physicians, social workers, ward clerks, or anyone who is involved in the patient's care are the audience. Chapter one establishes why effective interaction is important and is followed by chapters on assessment, setting the agenda, interviewing skills, nonverbal interaction, giving information, breaking bad news, handling emotion, and plans for care. The book closes with a list of references and video tapes for further exploration. Chapter 5 considers the significance of nonverbal interaction skills which can be developed by each health professional. Chapters 8 and 9 present strategies for breaking bad news and handling emotional reactions to disease and prognosis from the patient's and professional's viewpoints This book is filled with vignettes to demonstrate the strategies for different interactions. It may be more useful in a workshop environment. This subject matter is typically dealt with during psychiatric counseling and orientation, or school, and I have not seen a book of this type related to improving interactions between staff and patients.

3 Stars from Doody
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Product Details

  • ISBN-13: 9780443058769
  • Publisher: Elsevier Health Sciences
  • Publication date: 4/8/1998
  • Edition description: REV
  • Edition number: 2
  • Pages: 220
  • Product dimensions: 0.50 (w) x 8.50 (h) x 5.50 (d)

Table of Contents

The Need for Effective Interaction. Preparing for an Assessment Interview. Setting the Agenda. The Skills of Interviewing. Non-Verbal Interaction. Structure and Focus. Giving Information. Breaking Bad News. Handling Emotion. Plans for Care. Dynamic Interaction: Process and Costs. Summary. Further Reading. Videotapes
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