Effective Management And Evaluation Of Information Technology

Effective Management And Evaluation Of Information Technology

by Robert Thierauf
     
 

ISBN-10: 0899308384

ISBN-13: 9780899308388

Pub. Date: 08/23/1994

Publisher: ABC-CLIO, Incorporated

Today's MIS manager must understand and apply the latest thinking on the crucial management functions: planning, organizing, directing, and controlling. Moreover, not only must managers understand the research-based foundations underlying this thinking, they must also know how to leverage the new MIS technologies and incorporate them into it. Thierauf's new

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Overview

Today's MIS manager must understand and apply the latest thinking on the crucial management functions: planning, organizing, directing, and controlling. Moreover, not only must managers understand the research-based foundations underlying this thinking, they must also know how to leverage the new MIS technologies and incorporate them into it. Thierauf's new book guides managers through the technology/managerial function interface, explains latest research and its applications, and then provides MIS managers, their external auditors and consultants, with a unique questionnaire to help them assess the performance of their MIS groups and their own managerial effectiveness. With illustrations, checklists, guidelines, and unusual clarity of presentation, not only will Thierauf's book help MIS managers and those they report to understand better their day-to-day tasks, but it will also shed new light on the technologies themselves and their inevitable work impacts.

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Product Details

ISBN-13:
9780899308388
Publisher:
ABC-CLIO, Incorporated
Publication date:
08/23/1994
Pages:
480
Product dimensions:
6.14(w) x 9.21(h) x 1.06(d)

Table of Contents

Figures

Preface

Abbreviations

Introduction to Effective MIS Management

Effective MIS Management Leverages Information Technology

Problems Facing MIS Management

Effective Strategic Planning and Total Quality Management

Strategic Planning of the MIS Organization

Total Quality Management and Performance Standards

Effective MIS Organization Structures

Formal Organization of MIS Personnel

Informal Organization of MIS Personnel

Effective Information Technology

Computer Hardware and Software

Databases and Data Communications

Effective Systems Development Process and End-User Computing

Systems Development

Systems Implementation and Maintenance

End-User Computing

Effective Direction of MIS Personnel and End Users

Selection and Motivation of MIS Personnel

Training and Performance Evaluation of MIS Personnel

Effective Control over the MIS Organization

MIS Controls

Evaluation of the MIS Organization

Index

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