Effective Management And Evaluation Of Information Technology

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Overview

Today's MIS manager must understand and apply the latest thinking on the crucial management functions: planning, organizing, directing, and controlling. Moreover, not only must managers understand the research-based foundations underlying this thinking, they must also know how to leverage the new MIS technologies and incorporate them into it. Thierauf's new book guides managers through the technology/managerial function interface, explains latest research and its applications, and then provides MIS managers, their external auditors and consultants, with a unique questionnaire to help them assess the performance of their MIS groups and their own managerial effectiveness. With illustrations, checklists, guidelines, and unusual clarity of presentation, not only will Thierauf's book help MIS managers and those they report to understand better their day-to-day tasks, but it will also shed new light on the technologies themselves and their inevitable work impacts.

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Editorial Reviews

Booknews
A textbook for MIS managers that takes into account the newer information technology as a means of leveraging it for the benefit of the total company. The volume is divided into seven parts: introduction to effective MIS management; strategic planning and total quality management; MIS organization structures; information technology; systems development process and end-user computing; direction of MIS personnel and end users; and control over the MIS organization. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780899308388
  • Publisher: ABC-Clio, LLC
  • Publication date: 8/23/1994
  • Pages: 480
  • Product dimensions: 6.14 (w) x 9.21 (h) x 1.06 (d)

Meet the Author

ROBERT J. THIERAUF is Professor of Information and Decision Sciences at Xavier University, Cincinnati, Ohio.

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Table of Contents

Figures
Preface
Abbreviations
Pt. I Introduction to Effective MIS Management 1
Ch. 1 Effective MIS Management Leverages Information Technology 3
Ch. 2 Problems Facing MIS Management 27
Pt. II Effective Strategic Planning and Total Quality Management 51
Ch. 3 Strategic Planning of the MIS Organization 53
Ch. 4 Total Quality Management and Performance Standards 83
Pt. III Effective MIS Organization Structures 109
Ch. 5 Formal Organization of MIS Personnel 111
Ch. 6 Informal Organization of MIS Personnel 139
Pt. IV Effective Information Technology 163
Ch. 7 Computer Hardware and Software 165
Ch. 8 Databases and Data Communications 191
Pt. V Effective Systems Development Process and End-User Computing 223
Ch. 9 Systems Development 225
Ch. 10 Systems Implementation and Maintenance 259
Ch. 11 End-User Computing 281
Pt. VI Effective Direction of MIS Personnel and End Users 303
Ch. 12 Selection and Motivation of MIS Personnel 305
Ch. 13 Training and Performance Evaluation of MIS Personnel 331
Pt. VII Effective Control over the MIS Organization 355
Ch. 14 MIS Controls 357
Ch. 15 Evaluation of the MIS Organization 383
Bibliography 439
Index 443
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