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Effective Management of Social Enterprises: Lessons from Businesses and Civil Society Organizations in Iberoamerica

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Overview

What makes civil society organizations effective performers? What are key practices for businesses creating social value activities as a part of their overall operations? Business leaders have long analyzed corporate practices; this book represents an innovative analysis of how one does good in an effective and strategic manner. This book aims to enable social and business leaders to gain a greater understanding of how to achieve high performance in terms of social value creation.

Social Enterprise Knowledge Network is a research partnership encompassing eleven leading management schools--nine in Latin America, one in Spain, and Harvard Business School--with a demonstrated capacity to produce high-quality, original, field-based research in Latin America.

Based on the results of a two-year research process on how social and business organizations in Ibero-America achieve superior social performance, Seeking Success in Social Enterprise presents the most comprehensive and in-depth analysis of such practices ever undertaken in this region. This practitioner-oriented book also enriches the literature on organizational performance, social enterprise, and corporate social responsibility, and on Ibero-America more generally.

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Product Details

Meet the Author

James E. Austin is Eliot I. Snider and Family Professor of Business Administration and Chair of the Initiative on Social Enterprise at the Harvard Business School.

Ezequiel Reficco is a Post-Doctoral Fellow at Harvard Business School.

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Table of Contents

Foreword

Preface

1. The Social Enterprise Approach

2. Leadership in Social Enterprise

3. Strategy in Social Enterprise

4. Organizational culture in Social Enterprise

5. Structuring the Organization

6. Managing Human Resources in Social Enterprise

7. Financial Viability in Social Enterprise

8. Governance in Social Enterprise

9. Performance Measurement and Management

10. Creating Social and Economic Value

11. Integrative Reflections

Bibliography

List of Contributors and Collaborators

Index

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