Effective Organisational Communication: Perspectives, Principles, and Practices / Edition 2

Paperback (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $21.02
Usually ships in 1-2 business days
(Save 80%)
Other sellers (Paperback)
  • All (7) from $21.02   
  • New (3) from $215.00   
  • Used (4) from $21.02   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
Seller since 2015

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Seller since 2015

Feedback rating:


Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Seller since 2015

Feedback rating:


Condition: New
Brand New Item.

Ships from: Chatham, NJ

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Page 1 of 1
Showing All
Sort by


Effective Organisational Communication

provides students with a keen insight into the challenges of communicating effectively in human organisations of all kinds; from multinational companies to SMEs, from government to campaign groups. A distinctive two-part format encourages readers to engage in constant debate between theory and practice.

Part I Principles of Communication

Builds a coherent framework for exploring communication in organisational settings.

Part II Communication Practices

Provides a critical review of the main communication channels, ranging from reports, interviews and presentations to email and ‘virtual' project teams.

The book is suitable for undergraduate and masters-level courses in communication, business and management skills, international management and organisational behaviour.

Key features:

  • Broad coverage of international issues, cultural diversity and new technologies.
  • Strong theoretical grounding and recent research findings.
  • 14 case studies and 40 mini-cases set in real-world organisations.
  • New chapter on organisational feedback mechanisms.
  • Focused guides to further reading.
  • A website with additional exercises and tutor support.


Richard Blundel is Senior Lecturer in Business and Management at Oxford Brookes University Business School.



About the first edition

"What attracts me ... is that as well as dealing with communication skills, it also covers the organisational dimension, aspectsof advertising and public relations and new technology. The content is challenging but it is written in an appropriate style to maintain the interest of students."

Clive Cochrane, Queen's University Belfast


About the second edition

"An impressive revision that reflects a strong focus on integrating relevant and up-to-date issues with the study of business communication. I particularly enjoyed the new cases, the critique of outdated intercultural theory and the thought-provoking questions."

Judith M. Torvik, Telemark University College, Norway

Read More Show Less

Product Details

  • ISBN-13: 9780273685692
  • Publisher: Prentice Hall
  • Publication date: 12/3/2004
  • Edition description: REV
  • Edition number: 2
  • Pages: 384
  • Product dimensions: 7.50 (w) x 9.70 (h) x 0.70 (d)

Table of Contents

1. Perspectives on Communication 
2. Breaking Barriers: Communication in Practice 
3. Using Words: Verbal Communication
4. Making Pictures: Non-Verbal Communication 
5. Developing Arguments: Persuasive Communication
6. Securing Feedback: Interactive Communication
7. Making Connections: Organisational Communication 
8. Letters, Email and Text Messages 
9. Reports, Briefing Papers and Summaries
10. Advertisements, Promotions, News Releases and Exhibitions
11. Interviews, Questioning and Listening
12. Presentations and Audio-Visual Technologies 
13. Meetings, Teams and Negotiations
14. Communication in Perspective


Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)