Effective Small Business Management / Edition 7

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Overview

This book introduces the world of small business and details its diverse management aspects. It also presents the most current concerns of small business today, including the expanding world of electronic commerce.

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Product Details

  • ISBN-13: 9780030319396
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 9/1/2000
  • Edition description: 7TH
  • Edition number: 7
  • Pages: 730

Meet the Author

Dr. Richard M. Hodgetts is a professor of management at Florida International University (FIU). His earned degrees in business include a Ph.D. from the University of Oklahoma, an M.B.A. from Indiana University, and a B.S. from New York University. Dr. Hodgetts has published more than 125 articles and papers on a variety of topics ranging from entrepreneurship to strategic management to total quality management. His articles have appeared in a host of journals including the Academy of Management Journal, Academy of Management Executive, Organizational Dynamics, Business Horizons, Personnel, Personnel Journal, and the Journal of Small Business Management. He is also the author or coauthor of 49 books. Some of the most recent include International Business, International Management, Modern Human Relations at Work, Measures of Quality and High Performance, and Entrepreneurship, A Contemporary Approach, Fifth Edition (Harcourt College Publishers, 2001), which he wrote with Dr. Kuratko.
Dr. Hodgetts has consulted for a number of Fortune 500 firms and has provided training for a wide variety of companies, including AT&T Technologies, Delco Electronics, Eastman Kodak, general Electric, IBM, Motorola, Texas Instruments, and Wal-Mart. He has also lectured in Mexico, Venezuela, Peru, Chile, Jamaica, Trinidad, Denmark, Kuwait, and at a host of U.S. colleges and universities.
In recent years Dr. Hodgetts has been recognized for his teaching and contributions to the field of management. He received the Outstanding Educator Award from the National Academy of Management in 1999; the John F. Mee Management Contribution Award, from the ManagementHistory Division of the Academy of Management in 1998; the Professor Excellence Program Award from FIU in 1997, a Teaching Improvement Program Award from FIU in 1996; and an Excellence in Teaching Award from FIU in 1995.
Professor Hodgetts is a fellow of the Academy of Management and a past memeber of the Academy's Board of Governors. He also serves in three academic review boards and writes a biweekly column on small business and entrepreneurship in the Ft. Lauderdale Sun Sentinel.

Dr. Donald F. Kuratko is the Stoops Distinguished Professor of Entrepreneurship and founding director of ther Entrepreneurship Program, College of Business, Ball State University. In addition, he is executive director of the Midwest Entepreneurial Education Center. Dr. Kuratko is the first professor ever to be named a Distinguished Professor for the College of Business at Ball State University. He has published more than 150 arcitles on aspects of entrepreneurship, new venture development, and corporate entrepreneurship. His work had been published in journals such as Strategic Management Journal, Journal of Small Business Management, Journal of Business Venturing, Entrepreneurship Theory & Practice, Journal of Small Business Strategy, Family Business Review, Advanced Management Journal and The Small Business Forum.
Dr. Kuratko has authored eight books, including the leading entrepreneurship books in American universities today: Entrepreneurship: A Contemporary Approach, Fifth Edition(Harcourt College Publishers, 2001), as well as Strategic Entrepreneurial Growth (Harcourt College Publishers, 2001), Entrepreneurial Strategy (Dryden Press/Harcourt Brace & Co., 1994), Effective Small Business Management, Seventh Edition, (Harcourt College Publishers, 2001), Management, Third Edition (Dryden Press/Harcourt Brace & Co., 1991), and Corporate Entrepreneurship. In Addition, Dr. Kuratko has been a consultant on corporate intrapreneurship and entrepreneurial strategies to a number of major corporation such as Anthem Blue Cross/Blue Shield, AT&T, United Technologies, Ameritech, The Associated Group (Acordia), Union Carbide Corporation, ServiceMaster, and TruServ.
The academic program in entrepreneurship that Dr. Kuratko developed at Ball State University has received national acclaim with honors as the George Washington Medal of Honor (1987); the Leavey Foundation Award for Excellence in Private Enterprise (1988); the National Model Entrepreneurship Undergraduate Program Award (1990); the NFIB Entrepreneurship Excellence Award (1993); and the National Model Entrepreneurship Graduate Program Award (1998). The Midwest Entrepreneurial Education Center (which Dr. Kuratko developed at Ball State University) has received the Quality Improvement Award from the state of Indiana (1998 and 1999) and the Nasdaq Center for Entrepreneurial Excellence Award (2000). In addition, Ball State University's Entrepreneurship Program has continually earned national rankings including: Top 20 in Business Week and Success magazines; Top 10 business schools for entrepreneurship research over the last ten years (MIT study); and Top 5 in U.S. News & World Report's elite ranking (including the #1 state university for entrepreneurship).
Dr. Kuratko's honors include Professors of the Year for five consecutive years at the College of Business, Ball State University, as well as earning the Ball State University College of Business Teaching Award 14 consecutive years. Dr. Kuratko holds the distinction of being the only professor in the history of Ball State University to achieve all four of the university's major lifetime awards: Outstanding Young Faculty (1987); Outstanding Teaching Award (1990); Outstanding Faculty Award (1996); and Outstanding Researcher Award (1999). Dr. Kuratko was also honored as the Entrepreneur of the Year for the state of Indiana (sponsored by Ernst & Young, Inc. magazine, and Merrill Lynch) and was inducted into the Institute of American Entrepreneurs Hall of Fame (1990). In addition, Dr. Kuratko was named the National Outstanding Entrepreneurship Educator for 1993 (by the U.S. Association for Small Business and Entrepreneurship) and in 1994, he was selected one of the Top Three Entrepreneurship Professors in the United States by the Kauffman Foundation, Ernst & Young, Inc. magazine, and Merrill Lynch. In 1998, he was honored with the Entrepreneurial World of Difference Award by the Indiana Health Industry Forum.

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Table of Contents

Ch. 1 Small Business: The Quiet Giant 4
Ch. 2 The Technological Revolution and Small Business 27
Ch. 3 Understanding the Family Business 53
Case Study: Memorial Funeral Home 73
Ch. 4 Starting a New Firm or Buying an Existing Business 82
Ch. 5 Operating a Franchise 112
Ch. 6 Opening a Home-Based Business 142
Ch. 7 Developing a Business Plan 168
Case Study: The Quiet Hut 183
Ch. 8 Sources of Start-Up Capital 190
Ch. 9 Determining Location and Layout 213
Ch. 10 Selecting the Legal Form of an Organization 236
Ch. 11 Legal Concerns of Small Business 258
Case Study: Wersham & Company: Mission Impossible 284
Ch. 12 The Nature of the Managerial Process 294
Ch. 13 Human Resource Management in Small Business 322
Ch. 14 Managing the Growing Small Business 350
Ch. 15 International Opportunities for Small Business 376
Case Study: Inner-City Paint Corporation 406
Ch. 16 Understanding the Market 412
Ch. 17 Pricing for Profit 431
Ch. 18 Promotion and Personal Selling 457
Ch. 19 Customer Credit 484
Case Study: Bar Codes, Unlimited: Selling Film Masters by Mail 502
Ch. 20 Financial Statements and Record Keeping 512
Ch. 21 Financial Analysis and Budgeting 533
Ch. 22 Purchasing and Inventory Control 557
Ch. 23 Risk and Insurance Management 576
Case Study: Clevenger Lighting 603
Appendix Governmental Assistance to Small Business 606
Glossary 613
Photo Credits 628
Name Index 629
Subject Index 632
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