Effects of customer satisfaction on the company's sales success
Intermediate Diploma Thesis from the year 2003 in the subject Computer Science - Commercial Information Technology, grade: 1,7 (A-), University of Applied Sciences Bergisch Gladbach (University of Applied Sciences for Economics), language: English, abstract: The following report describes the theoretical context of customer satisfaction, different methods of measuring customer satisfaction and the process and results of XYZ (thereafter called XY) customer satisfaction survey. The results of this analysis support the management in improving cooperation with customers by pointing out strengths, weaknesses and general tendencies of their business relationship.
1128016570
Effects of customer satisfaction on the company's sales success
Intermediate Diploma Thesis from the year 2003 in the subject Computer Science - Commercial Information Technology, grade: 1,7 (A-), University of Applied Sciences Bergisch Gladbach (University of Applied Sciences for Economics), language: English, abstract: The following report describes the theoretical context of customer satisfaction, different methods of measuring customer satisfaction and the process and results of XYZ (thereafter called XY) customer satisfaction survey. The results of this analysis support the management in improving cooperation with customers by pointing out strengths, weaknesses and general tendencies of their business relationship.
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5
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Effects of customer satisfaction on the company's sales success
24
Effects of customer satisfaction on the company's sales success
24
20.99
In Stock
Product Details
| ISBN-13: | 9783638248723 |
|---|---|
| Publisher: | GRIN Verlag GmbH |
| Publication date: | 01/01/2004 |
| Sold by: | CIANDO |
| Format: | eBook |
| Pages: | 24 |
| File size: | 866 KB |
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