Assessments of E-government literature have noted a lack of both broadly-drawn studies and policy-oriented research. This paper addresses this gap through a systematic, content-based assessment of E-government strategic planning documents from 37 states, meant to determine the holistic policy orientation of American E-government. Specifically, this study tests the proposition that state E-government policies can be said to exhibit either an evolutionary or revolutionary orientation towards affecting desired changes in matters of efficiency, democracy, or both.;This orientational framework is drawn from examples found in federal E-government policy and academic E-government literature. It is also used to outline biases of existing E-government implementation models, and to frame discussion of a model for gauging progress in "E-democracy." Other issues explored include the ultimate legitimacy of an E-government that fails to implement democracy-oriented tools, the potential Constitutional conflicts of a transformative approach to E-government, and the wisdom of re-conceptualizing citizens as "customers."