Electronic Commerce 2002: A Managerial Perspective / Edition 2

Electronic Commerce 2002: A Managerial Perspective / Edition 2

by Efraim Turban, Chung, Jae Lee, Merrill Warkentin
     
 

ISBN-10: 0130653012

ISBN-13: 9780130653017

Pub. Date: 11/28/2001

Publisher: Prentice Hall

This easy-to-read book describes what electronic commerce is: how it is being conducted and managed; and its major opportunities, limitations, issues, and risks. A blend of theory and practical applications integrates an up-to-date handbook structured around the notion that EC applications require certain technological infrastructures and other support

Overview

This easy-to-read book describes what electronic commerce is: how it is being conducted and managed; and its major opportunities, limitations, issues, and risks. A blend of theory and practical applications integrates an up-to-date handbook structured around the notion that EC applications require certain technological infrastructures and other support mechanisms. Its six-part organization covers: the fundamentals and technology of EC, Internet marketing, business-to-business, other models and applications, system development and security, and implementing EC. For managers and professional people in any functional area of the business world.

Product Details

ISBN-13:
9780130653017
Publisher:
Prentice Hall
Publication date:
11/28/2001
Edition description:
Older Edition
Pages:
914
Product dimensions:
7.84(w) x 11.04(h) x 1.60(d)

Table of Contents

I. A REAL REVOLUTION.

1. Overview of Electronic Commerce.
Appendix: Supply and value chains.
2. The Digital Economy.

II. B2C EC —INTERNET MARKETING.

3. Retailing in Electronic Commerce (e-Tailing).
4. Internet Consumers, e-Service, and Market Research.
Appendix: CRM.
5. Advertisement in E-Commerce.

III. B2B EC.

6. Company-Centric B2B.
Appendix: From Traditional to Internet-Based EDI.
7. E-Marketplaces and B2B Exchanges.
Appendix: The Extranets.
8. B2B Support Services.

IV. OTHER EC MODELS AND APPLICATIONS.

9. Dynamic Pricing: Auctions and More.
10. Service Industries, Online Publishing, and Knowledge Dissemination.
11. Intrabusiness, e-Government, and More.

V. BUILDING EC SYSTEMS.

12. Building E-Commerce Applications and Infrastructure.
Appendix 12A: Building an Application with Yahoo! Store.
13. E-Commerce Security.
14. Electronic Payment Systems.
15. Order Fulfillment, Logistics, and Supply Chain Management.

VI. IMPLEMENTING EC.

16. EC Strategy and Implementation.
17. The Regulatory Environment of Electronic Commerce.
18. E-Communities, Global, and Other Issues in EC.
19. M-Commerce.
Appendices: A. Infrastructure for EC. B. Web Tools, Web Page Design and Creation. C. Web Programming. D. Intelligent Agents. (Located on the Text Website).

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