Electronic Government: First International Conference, EGOV 2002, Aix-en-Provence, France, September 2-5, 2002. Proceedings / Edition 1

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This book constitutes the refereed proceedings of the First International Conference on Electronic Government, EGOV 2002, held in Aix-en-Provence, France, in September 2002.
The 78 revised full papers presented were carefully reviewed and selected from numerous submissions. As the first publication dedicated to electronic government, this book presents the state of the art in the field. The papers are organized in topical sections on introduction and framework, digital Olympics 2008, knowledge management, requirements, business process reengineering, electronic service delivery, designing innovative applications, electronic democracy, information society technologies program, implementing e-government, legal issues, technical issues, and various topics.

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Product Details

  • ISBN-13: 9783540441212
  • Publisher: Springer Berlin Heidelberg
  • Publication date: 10/3/2002
  • Series: Lecture Notes in Computer Science Series , #2456
  • Edition description: 2002
  • Edition number: 1
  • Pages: 486
  • Product dimensions: 9.21 (w) x 6.14 (h) x 1.02 (d)

Table of Contents

Electronic Government: Where Are We Heading? 1
Centralization Revisited? Problems on Implementing Integrated Service Delivery in The Netherlands 10
From Websites to e-Government in Germany 18
BRAINCHILD, Building a Constituency for Future Research in Knowledge Management for Local Administrations 26
Organizing for Online Service Delivery: The Effects of Network Technology on the Organization of Transactional Service Delivery in Dutch Local Government 33
Public Sector Process Rebuilding Using Information Systems 37
What is Needed to Allow e-Citizenship? 45
Private Sanctity - e-Practices Overriding Democratic Rigor in e-Voting 52
Reconfiguring the Political Value Chain: The Potential Role of Web Services 61
The E-GOV Action Plan in Beijing 69
The POWER-Light Version: Improving Legal Quality under Time Pressure 75
Intranet "SaarlandPlus" - Enabling New Methods of Cooperation within the Ministerial Administration 84
e-Learning for e-Government 88
Multi-level Information Modeling and Preservation of eGOV Data 93
e-Government and the Internet in the Caribbean: An Initial Assessment 101
Towards Interoperability amongst European Public Administrations 105
Assessing e-Government Implementation Processes: A Pan-European Survey of Administrations Officials 111
A One-Stop Government Prototype Based on Use Cases and Scenarios 116
Reflections on the Requirements Gathering in an One-Stop Government Project 124
Understanding and Modelling Flexibility in Administrative Processes 129
Business Process Management - As a Method of Governance 137
Proposal for a Dutch Legal XML Standard 142
Size Matters - Electronic Service Delivery by Municipalities? 150
Administration 2000 - Networking Municipal Front and Back Offices for One-Stop Government 157
The Experience of German Local Communities with e-Government - Results of the MEDIA@Komm Project 163
Electronic Public Service Delivery through Online Kiosks: The User's Perspective 169
FASME - From Smartcards to Holistic IT-Architectures for Interstate e-Government 173
The Local e-Government Best Practice in Italian Country: The Case of the Centralised Desk of "Area Berica" 179
The Immanent Fields of Tension Associated with e-Government 187
VCRM - Vienna Citizen Request Management 191
Public-Private Partnerships to Manage Local Taxes: Information Models and Software Tools 195
E-MuniS - Electronic Municipal Information Services - Best Practice Transfer and Improvement Project: Project Approach and Intermediary Results 199
Some Specific e-Government Management Problems in a Transforming Country 207
Towards a Trustful and Flexible Environment for Secure Communications with Public Administrations 211
Supporting Efficient Multinational Disaster Response through a Web-Based System 215
KIWI: Building Innovative Knowledge Management Infrastructure within European Public Administration 223
Elektronische Steuer Erlass Dokumentation: A Documentation on Official Tax Guide Lines 230
Voting in the New Millennium: eVoting Holds the Promise to Expand Citizen Choice 234
e-Democracy Goes Ahead. The Internet As a Tool for Improving Deliberative Policies? 240
Discourse Support Systems for Deliberative Democracy 248
Citizen Participation in Public Affairs 256
An Approach to Offering One-Stope e-Government Services: Available Technologies and Architectural Issues 264
e-Governance for Local System: A Plan and Implementation Experience 272
Transactional e-Government Services: An Integrated Approach 276
Electronic Vote and Internet Campaigning; State of the Art in Europe and Remaining Questions 280
A Citizen Digital Assistant for e-Government 284
A System to Support e-Democracy 288
IST-Project: AIDA - A Platform for Digital Administration 292
e-Government Strategies: Best Practice Reports from the European Front Line 298
CITATION: Citizen Information Tool in Smart Administration 307
Clip Card: Smart Card Based Traffic Tickets 313
VISUAL ADMIN - Opening Administration Information Systems to Citizens 319
e-Government Observatory 326
Requirements for Transparent Public Services Provision amongst Public Administrations 330
CB-BUSINESS: Cross-Border Business Intermediation through Electronic Seamless Services 338
Bridging the Digital Divide with AVANTI Technology 344
An Integrated Platform for Tele-voting and Tele-consulting within and across European Cities: The EURO-CITI Project 350
EURO-CITI Security Manager: Supporting Transaction Services in the e-Government Domain 358
SmartGov: A Knowledge-Based Platform for Transactional Electronic Services
Best Practice in e-Government 370
e-Government Applied to Judicial Notices and Inter-registrar Communications in the European Union: The AEQUITAS Project 375
The Concepts of an Active Life-Event Public Portal 383
New Services through Integrated e-Government 391
Risk Assessment & Success Factors for e-Government in a UK Establishment 395
Quo Vadis e-Government? - A Trap between Unsuitable Technologies and Deployment Strategies 403
A New Approach to the Phenomenon of e-Government: Analysis of the Public Discourse on e-Government in Switzerland 407
Self-regulation in e-Government: A Step More 411
UK Online: Forcing Citizen Involvement into a Technically-Oriented Framework? 419
Data Security: A Fundamental Right in the e-Society? 424
Legal Design and e-Government: Visualisations of Cost & Efficiency Accounting in the wif! e-Learning Environment of the Canton of Zurich (Switzerland) 430
The First Steps of e-Governance in Lithuania: From Theory to Practice 438
The Role of Citizen Cards in e-Government 446
Indicators for Privacy Violation of Internet Sites 456
Verifiable Democracy: A Protocol to Secure an Electronic Legislature 460
Arguments for a Holistic and Open Approach to Secure e-Government 464
Supporting Administrative Knowledge Processes 468
IMPULSE: Interworkflow Model for e-Government 472
Visualization of the Implications of a Component Based ICT Architecture for Service Provisioning 480
Author Index 485
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