The Elements of User Experience: User-Centered Design for the Web

Be the first to write a review

Overview

Smart organizations recognize that Web design is more than just creating clean code and sharp graphics. A site that really works fulfills your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.

But creating the user experience can seem overwhelmingly complex. With so many issues involved-usability, brand identity, ...

See more details below
Available through our Marketplace sellers.
See All Options
Other sellers (Paperback)
  • All (9) from $1.99   
  • New (2) from $25.89   
  • Used (7) from $1.99   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$25.89
Joanne Weissman
Seller since 2009

Feedback rating:

(50)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
2002 Trade paperback Third and 2002. Corr. 2nd Printing ed. New. Free tracking. Trade paperback (US). Glued binding. 208 p. Contains: Illustrations. Voices (New Riders). ... Audience: General/trade. Read more Show Less

Ships from: Dix Hills, NY

Usually ships in 1-2 business days

  • •Canadian
  • •International
  • •Standard, 48 States
  • •Standard (AK, HI)
  • •Express, 48 States
  • •Express (AK, HI)
$105.00
bluehouse
Seller since 2013

Feedback rating:

(39)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • •Standard, 48 States
Page 1 of 1
Showing All
Close
Sort by
Sending request ...

More About This Book

Overview

Smart organizations recognize that Web design is more than just creating clean code and sharp graphics. A site that really works fulfills your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.

But creating the user experience can seem overwhelmingly complex. With so many issues involved-usability, brand identity, information architecture, interaction design-it can seem as if the only way to build a successful site is to spend a fortune on specialists who understand all the details.

The Elements of User Experience cuts through the complexity of user-centered design for the Web with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Jesse James Garrett gives readers the big picture of Web user experience development, from strategy and requirements to information architecture and visual design. This accessible introduction helps any Web development team, large or small, to create a successful user experience.

Read More Show Less

Editorial Reviews

From Barnes & Noble
The Barnes & Noble Review
Nobody’s better at helping web professionals think about the “big picture” than Jesse James Garrett. In 2000, his one-page diagram, “The Elements of User Experience,” became a touchstone for web designers and information architects worldwide. Now he’s expanded that diagram into a wonderfully sensible guide to all five “planes” of user experience, from strategy to visual design.

Garrett begins by deconstructing the “neat, tidy experience” of buying a book online: an experience that “results from a whole set of decisions -- some small, some large -- about how the site looks, how it behaves, and what it allows you to do.” Decisions made on one plane influence and constrain other key decisions -- often in surprising ways. When the decisions on each layer don’t align with each other, you’ll miss your deadlines and budgets and wind up with a site users can’t stand.

Garrett shows how to create a clearly articulated strategy that informs all the decisions you make afterward, and how to translate user needs and site objectives into specific requirements for content and functionality. You’ll learn how to build on your requirements to develop a conceptual site structure -- and how to make that structure tangible through interface, navigation, and information design. Finally, you’ll learn how to build a visual design that supports all the goals and choices you’ve already made.

Whether you’re leading, participating in, or hiring a “user experience” team, spend an hour or two with this book. It’ll show you how to bring web design, navigation, information architecture, features, and strategy together -- seamlessly. Bill Camarda

Bill Camarda is a consultant, writer, and web/multimedia content developer. His 15 books include Special Edition Using Word 2000 and Upgrading & Fixing Networks For Dummies®, Second Edition.

Read More Show Less

Product Details

  • ISBN-13: 9780735712027
  • Publisher: Peachpit Press
  • Publication date: 10/30/2002
  • Series: Voices That Matter Series
  • Pages: 208
  • Product dimensions: 7.00 (w) x 8.96 (h) x 0.39 (d)

Meet the Author

Jesse James Garrett is one of the founders of Adaptive Path, a user experience consultancy based in San Francisco. Since it was first released in March 2000, his "Elements of User Experience" model has been downloaded more than 20,000 times. Jesse's Web experience includes projects for companies such as AT&T, Intel, Boeing, Motorola, Hewlett-Packard, and National Public Radio. His other contributions to the field of user experience include the Visual Vocabulary, an open notation system for information architecture documentation that is now used by organizations around the world. His personal site at www.jjg.net is one of the Web's most popular destinations for information architecture resources.

Read More Show Less

Table of Contents

Introduction 1
Ch. 1 User Experience and Why It Matters 6
Ch. 2 Meet the Elements 20
Ch. 3 The Strategy Plane: Site Objectives and User Needs 38
Ch. 4 The Scope Plane: Functional Specifications and Content Requirements 60
Ch. 5 The Structure Plane: Interaction Design and Information Architecture 84
Ch. 6 The Skeleton Plane: Interface Design, Navigation Design, and Information Design 112
Ch. 7 The Surface Plane: Visual Design 140
Ch. 8 The Elements Applied 160
Index 176
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Review Guidelines
Add Recommendations
Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 4 Customer Reviews

  • Posted April 6, 2009

    Great Book for building from the ground....up!

    Building an outstanding site from scratch takes alot more than one would think. this book helps in every way...Definitely a great read and simple to comprehend.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted December 5, 2002

    A User Experience Designer's Delight

    There is a fundamental question that must be asked about Jesse James Garrett's book: why did he need to write it? Mr. Garrett's well known "User Experience" stacking diagram is already a very clear rendition of the complicated process of designing for a web user's experience, so why did he have to write a book to explain it? The answer is that vast numbers of people who should know about these processes don't. While JJG's stacking diagram may be familiar to Information Architects and other user experience designers, it is virtually unknown to the other 95% of the organization that is responsible for selling, marketing, building, and/or maintaining web sites. True to his words, Jesse James Garrett delivers a book that neither explains how to do anything, nor provides answers to technology questions about web sites. In fewer than 200 pages, Mr. Garrett does provide a whirlwind survey of the intricacies of interactive design for the web. Mr. Garrett begins by promising that the book will take only a few hours to read, and he's pretty close to the mark. As I would have expected, the book's design helps keep his promise. The pages are well laid out with plenty of whitespace and supporting diagrams nicely illustrating his points; his language is clear, concise and direct; his presentation not only supports (and is guided by) the stacking diagram, each point logically follows from the last. Within a few pages, it is very clear that Mr. Garrett did not write the book for practitioners already familiar with his three dimensional diagram. He is focused instead on those people who are not in the daily struggle of designing appropriate experiences for web site visitors. But that doesn't mean the book can't be used by well-heeled user experience designers. Practitioners will find the book an invaluable aid in their on-going evangelical efforts within their own organizations, or as part of their consultancies, as they explain the processes, methods and vocabulary of user experience design to those unfamiliar with this emerging discipline. For those individuals, the book provides a clear and straightforward introduction to the very complicated and intertwined issues of designing engaging experiences for the web, whether they are "content" or "application" driven. I, for one, will be recommending Mr. Garrett's book as a "must read" for everyone in my company.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted August 5, 2009

    No text was provided for this review.

  • Anonymous

    Posted October 25, 2008

    No text was provided for this review.

Sort by: Showing all of 4 Customer Reviews
If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)