"This small volume by coaching experts Stephen Neale, Lisa Spencer-Arnell and Liz Wilson contains explanations, examples, case studies and worksheets to help you develop EI and use it in coaching. …getAbstract believes that those new to coaching or to studying emotional intelligence will find it quite useful." --getAbstract
"Neale, Spencer-Arnell, and Wilson examine the key roles that emotions and habits play in human performance and how coaching and EI can be combined to develop and improve an individual's performance." --Book News, Inc.
"As well as being a handbook for coaching professionals, it is an insightful guide to developing emotionally intelligent skills and attitudes that can be accessed by anyone."--Amanda Knight, co-author, Applied EI
"The authors illustrate the points they are making very clearly with numerous examples, short stories and illustrative questions to help aspiring coaches to develop their understanding or existing coaches to refine their approaches." --Sir John Whitmore, Executive Chairman, Performance Consultants International
Praise for the previous edition:
"This is a clearly written, comprehensive book which successfully marries the concept of emotional intelligence (EI) with the processes of coaching." --Professional Manager