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Emotional Intelligence: Why It Can Matter More Than IQ

Emotional Intelligence: Why It Can Matter More Than IQ

4.2 26
by Daniel Goleman, Goleman

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ISBN-10: 0553375067

ISBN-13: 9780553375060

Pub. Date: 06/28/1997

Publisher: Bantam Books

Features a new introduction read by Daniel Goleman and a bonus dialogue between the author and Jon Kabat-Zinn.

It is the tenth anniversary since the first publication of Daniel Goleman’s groundbreaking bestseller, Emotional Intelligence which maps the territory where IQ meets EQ, where we apply what we know to how we live. Spending over a year on the New


Features a new introduction read by Daniel Goleman and a bonus dialogue between the author and Jon Kabat-Zinn.

It is the tenth anniversary since the first publication of Daniel Goleman’s groundbreaking bestseller, Emotional Intelligence which maps the territory where IQ meets EQ, where we apply what we know to how we live. Spending over a year on the New York Times bestseller list, Emotional Intelligence provided the evidence for what many successful people already knew: being smart isn’t just a matter of mastering facts; it’s a matter of mastering your own emotions and understanding the emotions of the people around you.

Product Details

Bantam Books
Publication date:
Edition description:
Older Edition
Product dimensions:
5.36(w) x 8.30(h) x 0.97(d)

Table of Contents

Part One: The Emotional Brain
Chapter 1: What Are Emotions For? ..... 3
Chapter 2: Anatomy of an Emotional Hijacking ..... 13

Part Two: The Nature of Emotional Intelligence
Chapter 3: When Smart is Dumb ..... 33
Chapter 4: Know Thyself ..... 46
Chapter 5: Passion's Slaves ..... 56
Chapter 6: The Master Aptitude ..... 78
Chapter 7: The Roots of Empathy ..... 96
Chapter 8: The Social Arts ..... 111

Part Three: Emotional Intelligence Applied
Chapter 9: Intimate Enemies ..... 129
Chapter 10: Managing with Heart ..... 148
Chapter 11: Mind and Medicine ..... 164

Part Four: Windows of Opportunity
Chapter 12: The Family Crucible ..... 189
Chapter 13: Trauma and Emotional Relearning ..... 200
Chapter 14: Temperament Is Not Destiny ..... 215

Part Five: Emotional Literacy
Chapter 15: The Cost of Emotional Illiteracy ..... 231
Chapter 16: Schooling the Emotions ..... 261

Appendix A: What is Emotion? ..... 289
Appendix B: Hallmarks of the Emotional Mind ..... 291
Appendix C: The Neural Circuitry of Fear ..... 297
Appendix D: W.T. Grant Consortium: Active Ingredients of Prevention Programs ..... 301
Appendix E: The Self Science Curriculum ..... 303
Appendix F: Social and Emotional Learning: Results ..... 305
Notes ..... 311
Acknowledgements ..... 341
Index ..... 343

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Emotional Intelligence 4.2 out of 5 based on 0 ratings. 26 reviews.
Anonymous More than 1 year ago
When this book came out in 1995 it was earth shattering for a lot of people, myself included, and I've enjoyed it and learned from it immensely since then. It details why IQ is not the sole predictor of success, and it reviews powerful academic studies that show how emotional intelligence impacts important life outcomes. Fifteen years have passed though, and the book has become outdated. It also doesn't show you how to improve your EQ, which is something that researchers have discovered how to do during the last decade. Emotional Intelligence 2.0 was published in the second half of 2009 (I just got it) and I love what it does. 2.0 has a step-by-step program that I used to increase my emotional intelligence, as well as access to an online emotional intelligence test that showed me where I need to improve. Emotional intelligence has finally come full circle!
Guest More than 1 year ago
One of the things the author points out in this book is the importance that hopefullness and a positve outlook play in the success or failure of living. What he fails to do is provide a real sense of either by falling into the trap of overestimating the importance that genetics and early childhood experiences have on ones emotional makeup. Granted, he does point out that those of us who may have been born with less than optimal temperment further [messed] up by poor parenting and childhood trauma, can relearn or overcome these hindereances (although there doesn't really seem to be much written on how to) he goes on to offer study after study of how you either have it or don't by the age of 4! Overall, it had some very interesting tidbits in it, like how monkey's behave and show empathy for fellow creatures, and how good parenting skills can help children have better emotional skills (as if any intelligent person hasn't figured that out yet!) but there isn't much here on how to cultivate good emotional health and heal from emotional damage. Perhaps that wasn't really the focus of this book, but rather it was to point out the importance of emotional intelligence, leaving the opportunity to write another book, on how to cultivate it.
Anonymous More than 1 year ago
Mody More than 1 year ago
This book is not new but is a must read for every human being. It may start out seeming like a biology lesson on the brain, but this lesson is critical to understand the physiology of emotions. This book describes the breakthrough in studies on human behavior and demonstrates the link between ineptitude and emotions. This book should be read by all parents because parents shape the emotional intelligence of their children. Emotions are our life. They are what we live with day and day out. This book explains why it is important to understand our emotions if we want to understand ourselves and why we do what we do in our lives.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Having covered most of the literature on emotional intelligence (EI), this book continues to be the seminal manuscript for outlining the rationale for learning and practicing EI. It's even more relevant today in 2010 as we move to a broader global economy where social skills and cultural awareness increase in significance. You can't go wrong by beginning your study of emotional intelligence with this book. It will make any follow-up you do even easier to comprehend.
Guest More than 1 year ago
AWESOME... especially liked the section on page 210 about emotional relearning and recovery from trauma. This should be taught in every school system at all grades and in preschool. It brings great hope for a better future and better world.
Guest More than 1 year ago
I'm wondering if there is a production problem with the audio CD. It genuinely sounds as if it's being read by a computer, with an odd separation between the words. It makes it very difficult to focus on 'what' is being said.
Guest More than 1 year ago
I enjoyed this book because I learned how the brain processes feelings, and why I shut down when I am overwhelmed. I had always believed that high IQ people were the most successful, but this book made me realize the importance of emotional intelligence. I certainly recommend this book and another, Optimal Thinking: How To Be Your Best Self, which helped me to understand each disturbing feeling and how to best resolve them. Buy both books to optimize your emotional life.
Guest More than 1 year ago
It's like all my college and high school coaches said - 'Emotions are a part of the game'. This book is invaluable even though i had one boss who thought it was all rot if it wasn't hard science. He had never played team sports that well. Even so, the book tell us men that we need to recognize our emotions and those of others and not be so brutish and competitive in our daily lives as we build good solid teams at work.
Guest More than 1 year ago
This book was only written a few years ago but it is already a classic! It opened the eyes of our culture to another side of human consciousness anf functioning. Although we still have a long way to go in developing a full understanding of the emotional aspects of ourselves, this book provided us an wonderful opportunity to move in that direction. The book that has taken us one more step in that direction is 'The Ever-Transcending Spirit' by Toru Sato. Though Goleman's book helped me become more aware of this aspect of myself, reading Sato's book has increased my emotional intelligence level immensely! Both books are essential readings for the evolution of our consciousness.
Guest More than 1 year ago
I like Daniel Goleman's explanation of emotional intelligence. As so many of our decisions are emotionally based, it is imperative that we understand the value of emotions and how to intelligently deal with them. My favorite book on emotional intelligence is Optimal Thinking -- How to Be Your Best Self by Rosalene Glickman, Ph.D. She offers a roadmap to deal with disturbing emotions, and a roadmap for specific emotions. She shows you how to use emotions as optimization signals. If you read both books, you'll have it all.
Guest More than 1 year ago
If you haven't read this book by now, read it! This book tells us how most of us are not really grasping what is truly important in life. Daniel Goleman says that emotional intelligence is a lot more important than if you can do math, spell correctly, fix a lawnmower, or build a spaceship. The author explains that this type of intelligence is so underemphasized in our society even though it is so needed. We live in a world where people can build weapons of mass destruction but can not keep a marriage together. I loved this book. Another book I loved is Rhythm, Relationships, and Transcendence by Toru Sato. He takes a similar approach and applies it to interpersonal relationships. Let's all learn and move to the next step in our evolution! I loved these books!
Guest More than 1 year ago
Daniel Goleman refers to ¿a growing body of evidence showing that success in school depends to a surprising extent on emotional characteristics formed in the years BEFORE a child enters school.¿ Having been a preschool teacher for many years, I must agree. So much of what determines how a child is going to fit into the world depends on his strengths (not weaknesses) along with his degree of self-esteem (not necessarily his IQ or SAT scores). This book is a must for all parents, especially those who feel their child simply does not compare to the "kid next door"...you know, the one who seems to be good at everything. Although that may be true, Goleman says that by nuturing and teaching to the Emotional Intelligence and strengths of your child, the chance of success in future years will be increased. ALL children have the ability to accomplish goals. Maybe your child is extremely good in his interpersonal skills--well-liked by his peers and blessed with the gift of gab and a great sense of humor. These are perfect qualities for a successful salesman. The fact that a child does not test well in math or written English skills and has a very average IQ is not directly significant in how successful he will become as a salesman. Those kids that excel in the arts may enjoy huge success in a career as an actor, artist, film producer, or photographer, especially if his Emotional Intelligence is high. In addition to giving a child unconditional love, I feel it is our job as good parents to identify our children's strengths in the early years and give them plenty of chances to experience challenges, accomplishment, and joy in those areas. Along with this excellent theoretical book, I highly recommend for those of you who have young children, a very practical little book called "The Pocket Parent." This quick-read A-Z guide will give you many specific strategies for increasing the Emotional Intelligence of your 2- to 5-year-old through daily communication and activites. By following the advice of these two books, you will help your child learn how to better interact with others, solve problems, and develop empathy, while maintaining a good sense of self-worth just the way s/he is.
Guest More than 1 year ago
I'm an EQ coach for individuals and corporations -- that's how much I love this book. It does a good run-through of neuroscience -- you may finally understand once and for all that you can "manage" emotions but you cannot "control" them, i.e., through an act of will. Emotions take primacy over intellect because they are more important to our survival. Which brings up the IQ/EQ debate, which doesn't interest me much. It's a "no brainer" that if you had two people of equal IQ, expertise, education, skills and experience, you would choose the one you'd rather work with, and that would be the one with the higher EQ. We need both IQ and EQ - all 3 of our brains need to be present, accounted for and functioning together. "Which one's more important-IQ or EQ" sells books but has little relevance to our daily lives -- heck, just like everything else, don't you want as much of a good thing as you can get??? I'll take as much of both as I can get! However, EQ is the only one I'll get a second shot at! So, back to why I love the book. It's nonintrusive and it gives solutions. What was a person to do when told "you have no social skills," or "you don't know how to get along," and have an authority conflict suggested? Who doesn't have an authority conflict? And what does it mean - I don't know how to get along? By breaking down emotional intelligence into bite-sized pieces - 14+/- competencies, the way is clear for assessing, teaching and learning. It's great to read about emotional intelligence, and take courses, but to change your EI you have to practice it. Harvard Business Review strongly supports coaching to learn it. It's a 'limbic' thing to learn new social/emotional ways, which takes massive amounts of repetition, practice, support from another person in a social/emotional relationship, and feedback. I'm not qualified to work on the authority figure thing; besides, I'm optimistic (an EQ competency). People can learn this stuff. I've helped 'em do it.
Guest More than 1 year ago
I am fascinated with the book, 'excellent indeed'. It is easy to understand no matter if you are a professional or not. It gives a big key which allow us to understand ourserlves better, our behavior, our feelings, our reactions, etc... It personally helped me to understand many of my hidden questions. And it also propose a solution about how to become better humans inmersed in a society that is lost with many troubles but the emotions. Knowing how to handle our emotions, bring us a big view of how we can be mentally healthy, which will help us to interact with society, since our family relations to our work relations, etc..... I recommend this book, quite interesting indeed ! = )
Guest More than 1 year ago
Daniel Goleman is a humane man. He wrote a wise and beautiful book entitled, Emotional Intelligence. I thoroughly enjoyed it. I have been very upset in my life, I have lost control, I have been abused. I recommend Emotional Intelligence for its scholarship and readability. I even bought Working With Emotional Intelligence, the sequel. Mr. Goleman states the overwhelming problem for the prospect of 'emotional intelligence' winning out in the environments we inhabit: 'These are times when the fabric of society seems to unravel at ever-greater speed, when selfishness, violence, and a meanness of spirit seem to be rotting the goodness of our communal lives.' Later on, in chapter 10, he calls that the 'new competitive reality,' which is harming the harmony of the workplace. Bingo! Too many people feel that they cannot exercise their emotions skillfully or take rational, thoughtful control of situations because other persons' cruelty and callousness will not allow the emotionally safe way to prevail. There is clearly a lack of social support in all manner of communities for Mr. Goleman's skills to succeed to any great degree. Sincere people lose will and patience to keep judging empathetically and tolerantly. Emotioanl Intelligence is helpful for people who want to lead full lives. Overreacting and reckless behavior can ruin a lot of futures for people. Keep calm, understand the 'emotional hijacking' experience, find balance between reason and emotion, Mr. Goleman counsels us. Mr. Goleman explains clearly the bugaboos that assault our consciousness on a daily basis and he offers practical tips on how to maintain mastery over these distresses. For example, 'cognitive reframing' is a wonderful antidote to depression. The book also deals with practical applications of his concept of 'emotional intelligence' exploring its use in marriages, workplaces, medical settings, trauma and family relationships. Through all his treatment, we can gain greater insight into the complex interrelationships between our emotions and our rational sides. Consider this interesting point: 'Experience, particularly in childhood, sculpts the brain.' The school of hard knocks has a cumulative ill effect. Conversely, appropriate affection can nurture caring and productive adults. Aside from the appendices, Mr. Goleman finishes his book with a blueprint for hope. Keep the faith, folks. Emotional literacy can be taught and instilled in our students. We can improve our children's emotional selves with classes like 'Self Science' at the Nueva Learning Center in San Francisco. The United States definitely needs more Self Science curricula woven into the students' lives, students from all backgrounds and walks of life. Thus, the quality of American life would vastly improve. Truly I see immense hope in providing our nation's children with timely emotional instruction. Glad to say, Mr. Goleman ends his book with a statement that agrees with my assessment of the 'emotional intelligence' enterprise. Guns are in our teenagers' hands because there is not enough implementation of emotional competence programs in our nations's schools. Keep the faith!
Guest More than 1 year ago
In this seminal work, Daniel Goleman introduced millions of readers to the concept of emotional intelligence ¿ the amalgamation of psychological skills and traits that he claims accounts for 80% of success in life. Skills like self-awareness and self-motivation are instilled (or destroyed) in childhood, but Goleman claims that even adults can learn them and apply them to marriage, business and education. This book is at its best in making the general case for EI by providing a sound biological underpinning. Although later sections on real-world application cannot keep up in terms of insight, we from getAbstract strongly recommend this important book, which is relevant not only to business life, but to life itself.
Guest More than 1 year ago
Sorry guys and gals, but I read this book about 3-4 years ago. A professor made it a required reading, but I must say the book stood out among other books that I have read. I really enjoyed the book. It answered questions that I have always wanted to know, esp. when it refers to being emotionally upset/irrational.
Guest More than 1 year ago
Emotional Intelligence is an important work. It covers the deeper issues of interpersonal relationships in our lives. You will find a discussion on why emotional intelligence in crucial to successful interactions with friends, family, and the public. It discusses the results of not employing emotional intelligence, and the benefits of using it. It is very thoroughly written, so I suggest setting enough time asside to complete reading it. It took me a while to finish.
Guest More than 1 year ago
I'm glad I only have the audio cassettes because this is one research intensive, BORING (audio)book. A lot of case studies are involved. My biggest turn-off was the presentation and organization. When purchasing initially, I thought I would be getting a book filled with ideas on improving emotional intelligence. While those ideas are in there, there is an overall lack of clarity and blurry presentation. I think this was more so a problem for me since this subject is rather new to me. Hence, if you are looking for a book to clearly provide recommendations on improving emotional intelligence and lack sufficient background in human/psychological development, then THIS IS NOT FOR YOU. If you are comfortable reading between the lines and have the background to interpret things for yourself, I think the variety of case studies and research would be very interesting.
Guest More than 1 year ago
In his well-referenced book, Daniel Goleman refers to ¿a growing body of evidence showing that success in school depends to a surprising extent on emotional characteristics formed in the years before a child enters school¿ (193). As a teacher, I was not surprised to learn that once in school, ¿emotional literacy programs improve children¿s academic achievement scores and school performance¿ (284). By enhancing students¿ emotional intelligence, inappropriate behaviors such as verbal put-downs, acting out, and physical violence (which often lead to time-out of class and suspensions) are low while productivity, focus, and cooperation (i.e., learning) are high. Goleman also asserts that IQ or SAT scores do not determine a person¿s success in life although this ¿notion of a single kind of aptitude that determines your future . . . . permeates society¿ (38). Although satisfaction encompasses a complex set of criteria, Goleman illustrates that emotional intelligence ranks higher than cognitive intelligence in this arena. If a solid base is not developed in the home environment or in the early school years, Goleman promisingly shares that emotional intelligence can be learned and developed at any stage of life. His book is a broad discussion of Yale psychologist Peter Salovey¿s ladder of how to become emotionally intelligent by 1) becoming aware of one¿s emotions, 2) working with those emotions appropriately, 3) energizing oneself to reach goals, 4) becoming aware of emotions in others, and 5) managing relationships with others. At each of these stages, Goleman provides traits of those who exemplify prowess, examples of people (including himself at various stages of emotional development) who lack proficiency, and suggestions for overcoming difficulties in order to develop competence at that level. This optimistic book provides the general public with tools to develop a key aspect of one¿s character.
Anonymous More than 1 year ago
When I first started reading this book, i could relate directly to what it said. This is a lot more than i could do for other books. i had the origional library copy, but i bought this one. The concept is amazing, suggesting that EQ not IQ is the big determiner of success. And if you think about it, Daniel Goleman is compleatly correct! I give this 5 stars
Anonymous More than 1 year ago
An insightful read for anyone interested in the brain, relationships, or simply understanding yourself.