Table of Contents
Dedication
Prologue: Message in a Bottle
Acknowledgements
Chapter 1. Introduction to Emotional Intelligence
Chapter 2. The Anatomy and Physiology of Emotions
Chapter 3. Emotional Intelligence in the Nurse-Patient Relationship
Chapter 4. Emotional Intelligence in Caring for Patient Families, Colleagues, and Teams
Chapter 5. Emotional Intelligence for Managing Unit Crisis
Chapter 6. Emotional Intelligence in Advanced Practice Nursing
Chapter 7. Emotional Intelligence in Critical Care Nursing
Chapter 8. Emotional Intelligence in Oncology Nursing
Chapter 9. Emotional Intelligence and Nursing Education
Chapter 10. Emotional Intelligence Across the Professional Lifespan
Chapter 11. Emotional Intelligence, Nurse Leadership, and Organizational Change
Chapter 12. Emotional Intelligence and Nurse Resilience
Chapter 13. Emotional Intelligence and Patient Safety
Chapter 14. Emotional Intelligence and Ethical Decision-Making
Chapter 15. Review of 20 Years of Nurse EI Research 1999-2019
Epilogue
Index