Emotionally Intelligent Team: Understanding and Developing the Behaviors of Success

Overview

As the fields of neurology and organizational developmentcontinue to evolve, there is a growing body of evidence thatclearly demonstrates that particular emotional and socialintelligent behaviors have a direct correlation with organizationalsuccess.

In this compelling book, authors Marcia Hughes and James Terrelloffer practical information and a guide for businesses that want todraw on the power of the emotional competencies of their teams.They reveal how individuals, team ...

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Overview

As the fields of neurology and organizational developmentcontinue to evolve, there is a growing body of evidence thatclearly demonstrates that particular emotional and socialintelligent behaviors have a direct correlation with organizationalsuccess.

In this compelling book, authors Marcia Hughes and James Terrelloffer practical information and a guide for businesses that want todraw on the power of the emotional competencies of their teams.They reveal how individuals, team members, and leaders can take thesteps to become more emotionally intelligent team members and showhow to put in place the practices and exercises that will help anyteam grow in emotional intelligence. The book outlines the sevenemotional competencies of teams including

  • Team Identity
  • Motivation
  • Emotional Awareness
  • Communication
  • Stress Tolerance
  • Conflict Resolution
  • Positive Mood

Going beyond theory and instructions, the authors have completedthe triangle of best practices by developing an assessment—theTESI, available through cgrowth.com—that enables team membersto measure their team's performances in each of the sevencompetencies.

The Emotionally Intelligent Team draws on a wealth of researchand is filled with illustrative examples that represent a richspectrum of teams from business, government, and nonprofits. Usingthe strategies outlined in this book, teams will be better able totap into their shared memory and individual capacities, which willmaximize their knowledge, problem-solving capabilities, andresilience. They will have the ability to respond with ease to theconstantly changing emotional and social contexts of the team andthe organizational dynamics.

This important book offers teams—no matter what theirmission or how large or small—tactics for becoming a highlyfunctioning team that will improve productivity, increase profits,lower turnover, reduce errors, inspire innovation, and enhanceefficiency.

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Product Details

  • ISBN-13: 9780787988340
  • Publisher: Wiley
  • Publication date: 11/2/2007
  • Edition number: 1
  • Pages: 224
  • Sales rank: 725,290
  • Product dimensions: 6.26 (w) x 9.37 (h) x 0.93 (d)

Meet the Author

Marcia Hughes is president of Collaborative Growth, L.L.C., afirm specializing in emotional intelligence, leadership and teamdevelopment, and conflict resolution, through keynotes, training,executive coaching, and strategic design.

James Terrell, her partner, develops EI applications and coachesindividuals, teams in transition, and senior management inanticipating change and responding to it resiliently.

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Table of Contents

Introduction.

PART ONE: THE VALUE OF EMOTIONAL AND SOCIALINTELLIGENCE FOR YOUR TEAM.

1 Why Emotional Intelligence Is So Valuable for Teams.

2 The Business Case for Team Emotional Intelligence.

PART TWO: THE SEVEN SKILLS OF A TEAM’S EMOTIONALAND SOCIAL INTELLIGENCE.

3 The First Skill: Team Identity.

4 The Second Skill: Motivation.

5 The Third Skill: Emotional Awareness.

6 The Fourth Skill: Communication.

7 The Fifth Skill: Stress Tolerance.

8 The Sixth Skill: Conflict Resolution.

9 The Seventh Skill: Positive Mood.

PART THREE: RESULTS GAINED BY EMOTIONALLY AND SOCIALLYINTELLIGENT TEAMS.

10 The Emotionally Intelligent Team Player.

11 Leading the Emotionally Intelligent Team.

12 Values and Ethics.

13 Results.

14 Conclusion.

References.

Acknowledgments.

About the Authors.

Index.

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