Emotions at Work: Theory,Research and Applications for Management

Overview

In this book, the authors provide up-to-date thinking and research on the broad range of emotional experience in working environments with particular attention to the causes of emotional change, the consequences of emotional experience for individuals and their organisations, and the implications for effective strategies for managing individuals (including oneself) and organisations.
* Offers systematic coverage of the latest concepts of emotion and methods for research in ...
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Overview

In this book, the authors provide up-to-date thinking and research on the broad range of emotional experience in working environments with particular attention to the causes of emotional change, the consequences of emotional experience for individuals and their organisations, and the implications for effective strategies for managing individuals (including oneself) and organisations.
* Offers systematic coverage of the latest concepts of emotion and methods for research in organisations

* Includes scientific understanding and critique of the field as well as implications for organisational practice.

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Editorial Reviews

From the Publisher
"..strong theory, quality research and good practice. As an in-depth introduction to emotions at work, this book will prove useful for students, researchers, consultants and managers." (Stress Health, February 2002)

"...it's the value of the book as an excellent reference source, prompt, and guide, and as a stimulant for further work, that struck me as being its most useful asset..." (The Occupational Psychologist, April 2002)

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Product Details

  • ISBN-13: 9780471987598
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 12/3/2001
  • Edition number: 1
  • Pages: 374
  • Product dimensions: 6.83 (w) x 9.72 (h) x 1.04 (d)

Meet the Author

Roy L. Payne graduated in psychology at Liverpool University and has spent most of his career as a researcher and teacher in business schools and psychology departments in the UK. He is currently Professor of Organizational Psychology at Curtin University of Technology, Perth, Western Australia. His work has led to publications in major international journals on organizational structure and climate/culture, and he has also published extensively in the occupational stress area. The latter publications include four books co-edited with Cary L. Cooper which have been widely cited in the occupational stress literature. These remain active areas of interest, as well as more recent work on trust in organizations.

Cary L. Cooper is BUPA Professor of Organisational Psychology at the Manchester School of Management, and Pro-Vice Chancellor of the University of Manchester Institute of Science and Technology. He is President of the British Academy of Management, Fellow of the Academy of Management, and recipient of the Academy’s 1998 Distinguished Service Award. He has published in an extensive range of journals and books on stress, health and well-being in the workplace and was founding editor of the Journal of Organizational Behaviour. He is a Fellow of the British Psychological Society, Royal Society of Medicine, and the Royal Society of Health.

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Table of Contents

About the editors
List of contributors
Preface
Pt. I The nature of emotion
Ch. 1 Varieties and functions of human emotion 3
Ch. 2 Emotion, mood, and temperament: similarities, differences, and a synthesis 21
Ch. 3 Discrete emotions in organizational life 45
Pt. II Measuring and assessing emotion at work
Ch. 4 Emotions in the workplace: biological correlates 85
Ch. 5 Measuring emotions at work 107
Pt. III Organizational influences on emotion
Ch. 6 Affect at work: a historical perspective 133
Ch. 7 Culture as a source, expression, and reinforcer of emotions in organizations 173
Ch. 8 Origins and consequences of emotions in organizational teams 199
Ch. 9 Emotions and organizational control 219
Ch. 10 Helping individuals manage emotional responses 241
Ch. 11 Organizational management of stress and destructive emotions at work 269
Ch. 12 Emotion and offices at work 281
Pt. V Emotions and the future
Ch. 13 Future work and its emotional implications 307
Ch. 14 Inner technology: emotions in the new millennium 327
Conclusion 343
Index 345
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