Employee Involvement and Total Quality Management: Practices and Results in Fortune 1000 Companies

Available through our Marketplace sellers.
Other sellers (Paperback)
  • All (9) from $1.99   
  • New (2) from $83.86   
  • Used (7) from $1.99   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
Seller since 2008

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.


Ships from: Chicago, IL

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Seller since 2015

Feedback rating:


Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Sort by
Sending request ...

Product Details

  • ISBN-13: 9781555424343
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 5/1/1992
  • Series: Management Series
  • Edition number: 1
  • Pages: 179

Table of Contents

Tables and Figures
The Authors
Introduction: Analyzing the Results of Employee Involvement 1
Pt. 1 Adoption of Employee Involvement Practices
Sect. 1 Reasons for Starting Involvement Efforts 9
Sect. 2 Sharing Information 11
Sect. 3 Increasing Knowledge 16
Sect. 4 Rewarding Performance 20
Sect. 5 Redistributing Power 26
Sect. 6 Patterns of Information, Knowledge, Rewards, and Power 31
Pt. 2 The Structure of Employee Involvement Programs
Sect. 7 Approaches to Employee Involvement Efforts 41
Sect. 8 Personnel Policies and Practices Facilitating Employee Involvement 43
Sect. 9 Implementing Employee Involvement: Facilitators and Barriers 47
Pt. 3 Results of Employee Involvement Programs
Sect. 10 Success of Reward System Programs 55
Sect. 11 Success of Power-Sharing Programs 57
Sect. 12 Results of Employee Involvement Programs 59
Pt. 4 Who Adopts Employee Involvement Programs?
Sect. 13 Organizational Characteristics of the Adopters 69
Sect. 14 Unionization and Employee Involvement 79
Sect. 15 Competitive Conditions 84
Pt. 5 Total Quality Management Programs
Sect. 16 Adoption of Total Quality Programs and Practices 95
Sect. 17 Organizations That Implement Total Quality 97
Sect. 18 Relationships Between Employee Involvement and Total Quality 101
Sect. 19 The Impact of Total Quality Management Programs 105
Pt. 6 Employee Involvement in the Future
Sect. 20 Plans for Adopting Employee Involvement Practices 115
Sect. 21 Changes and Future Directions 118
Resource A. The Questionnaire 125
Resource B. Glossary of Terms 145
Resource C. Construction and Calculation of Index Scores 149
References 155
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)