The Encouraging the Heart Workbook

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Overview

Become the leader who encourages your team to greatness

Getting extraordinary things done in organizations is hard work. To maintain the sparks of hope and determination, you as a leader must be able to motivate your team with appreciation, courage, and hope.

Designed to work within the context of The Encouraging the Heart Workshop or as a self-study guide, The Encouraging the Heart Workbook, from bestselling leadership experts Jim Kouzes and Barry Posner helps you understand the seven essentials of Encouraging the Heart and then develop within yourself the qualities of a true leader—one who recognizes your people's ...

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More About This Book

Overview

Become the leader who encourages your team to greatness

Getting extraordinary things done in organizations is hard work. To maintain the sparks of hope and determination, you as a leader must be able to motivate your team with appreciation, courage, and hope.

Designed to work within the context of The Encouraging the Heart Workshop or as a self-study guide, The Encouraging the Heart Workbook, from bestselling leadership experts Jim Kouzes and Barry Posner helps you understand the seven essentials of Encouraging the Heart and then develop within yourself the qualities of a true leader—one who recognizes your people's contributions, celebrates their values and victories, and "Encourages the Heart" of your team to achieve superior results.

Praise for The Encouraging the Heart Workbook

"Jim Kouzes and Barry Posner once again provide us with a collector's item. You'll not only want to do the exercises in their workbook, but you'll also redo them as your circumstances change."?—BEVERLY KAYE, founder and CEO, Career Systems International; coauthor, Love 'Em or Lose 'Em: Getting Good People to Stay

"The best workbook on recognition ever published!"?—MARSHALL GOLDSMITH, university professor, Alliant International University's Marshall Goldsmith School of Management

"After twenty years as an executive search consultant, I have no doubt that Encouraging the Heart is a key practice for leadership success and development. This powerful workbook will help you achieve both."—CLAUDIO FERNÁNDEZ-ARÁOZ, partner and executive committee member, Egon Zehnder International

"Jim Kouzes and Barry Posner provide a guided learning experience that will help you unleash your leadership power for engaging individuals in committing themselves fully to their work."?—LESLIE A. YERKES, president, Catalyst Consulting Group, Inc., author, Fun Works: Creating Places Where People Love to Work

Product Details

  • ISBN-13: 9780470876831
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 11/2/2010
  • Edition description: Workbook
  • Edition number: 1
  • Pages: 120
  • Sales rank: 201,761
  • Series: J-B Leadership Challenge: Kouzes/Posner Series , #213
  • Product dimensions: 7.80 (w) x 9.20 (h) x 0.40 (d)

Meet the Author

James M. Kouzes and Barry Z. Posner are the bestselling coauthors of The Leadership Challenge, The Truth About Leadership, A Leader's Legacy, Credibility, Encouraging the Heart, The Leadership Challenge Workshop, and over a dozen other books and workshops on leadership. They also developed the highly-acclaimed Leadership Practices Inventory (LPI), a 360-degree assessment tool based on The Five Practices of Exemplary Leadership. They are among the most sought-after scholars and educators on the subjects of leadership and leadership development.

Table of Contents

Introduction.

1 How to Use This Workbook.

2 The Seven Essentials of Encouraging the Heart.

3 Set Clear Standards.

4 Expect the Best.

5 Pay Attention.

6 Personalize Recognition.

7 Tell the Story.

8 Celebrate Together.

9 Set the Example.

10 Moving Forward.

Appendix: Ideas for Encouraging the Heart.

Notes.

Acknowledgments.

About the Authors.

Customer Reviews

Average Rating 3
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  • Anonymous

    Posted February 8, 2000

    150 Ways to Encourage the Heart

    I felt that this book by Kouzes and Posner presented wonderful ideas for leaders. It seemed more directed towards managers of organizations than leaders in general. I was very impressed with the seven essential steps that were offered. It opened up a whole new avenue for putting your heart into a job. I do feel that this book could have been titled, '150 Ways to Encourage the Heart.' This book seemed completely repetitive in the last chapter and could have cut down the 11 chapters before it. However this book did offer wonderful ideas for caring leaders and I would recommend it.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted February 6, 2000

    Encouraging the Heart

    Tremendous guide for analyzing and evaluating our personal attitudes, behaviors, and practices that we display in both our personal and professional lives. Encouraging the Heart offers a fresh perspective that embraces the heart of leadership. It is motivational and inspirational yet goes beyond the 'pep rally fluff' by providing real life applications of what it really means to motivate, influence and lead others.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted January 28, 2000

    Review

    Encouraging the Heart¿s greatest asset is the stories of regular managers and leaders who employ various means to reward and encourage their subordinates. In the beginning of the book, these stories aid in clarifying the authors¿ many ideas on how to effectively reward others, however in section two, the Seven Essentials section, the stories become too numerous to maintain their effectiveness. I found it difficult to digest the authors¿ suggestions, mostly because the stories blurred together after a few chapters. The book was also slightly contradictory, and this led to further confusion. In one chapter, the authors state that one does not need psychotherapy in order to enact the caring techniques in the book; however, in the very next chapter they claim that in order to find one¿s voice, that person must ¿enter dark, inner territory.¿ The book also speaks of progressing beyond mimicking the techniques of great speakers in order to discover your true style, yet one of the suggestions given in the final list tells the reader to listen to a tape of a children¿s story and practice reading the story the same way the professional does. While Encouraging the Heart offers some valuable suggestions for rewarding and encouraging others, its overuse of story-telling and contradictory nature nurtures confusion.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.
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