The End of Management and the Rise of Organizational Democracy / Edition 1

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There is a search in process for a new context and paradigm for the organization of the future-an organization that must be capable of producing high-quality, competitive products that satisfy customers without destroying the planet or degrading human life. The End of Management and the Rise of Organizational Democracy calls for a radical set of organizational development initiatives that will combat the destructive forces of globalization, put an end to authoritarian, paternalistic management, and move organizations toward a new "organizational democracy." Kenneth Cloke and Joan Goldsmith detail the practical opportunities, alternatives, and models for these new organizations and challenge leaders to transform their workplace environment into one shaped by a context of values, ethics, and integrity. They reveal how a combination of collaboration, self-management, and organizational democracy can break down long-standing boundaries and foster the far-reaching, sustainable changes critical to success in the twenty-first century.

"A challenging and provocative treatise on how to humanize the workplace. At a time when we are all searching for leadership and striving to find a road map which will help us open our minds, our hearts, and our courage in all areas of our lives, along comes this book to show us the way." - Majorie Randolph

"A book that is bristling with wisdom and practical advice. There is not a stale or tired thought on any page. In short, the authors have produced a very important book, one that promises to change the entire foundation of what we have wrongly taken as management." - Ian I. Mitroff, Harold Quinton Distinguished Professor of Business Policy, Marshall School of Business, University of Southern California

"The potential today for beneficial business and process change is enormous. But such changes will only happen if the practice of management changes. This book provides a road map for the leadership journey ahead." - Jim Champy, Chairman, Perot Systems Consulting

"Goldsmith and Cloke have been inside enough organizations to know how dysfunctional most of them are. Here's a prescription for radical change-creating organizations that work better and that serve people better than anything we have now." - John Case, author of Open-Book Management

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Editorial Reviews

From Barnes & Noble
Many books have predicted the demise of heavy-handed, hierarchy-oriented management structures; this book is one of the few to both provide a compelling discussion of why the traditional command-and-control paradigm can't survive and to offer an alternative model for today's leaders. The authors begin with a consideration of how conventional systems work as a kind of "one-dimensional sieve through which three-dimensional people and ideas are strained." After being forced through this metaphorical sieve, the reduced human being that remains can only bring reduced faculties -- an inauthentic engagement, a diminished imagination -- to the act of working. In contrast to this one-dimensional mode of being, the authors propose a view of the workplace as a potential web of living and evolving relationships in which training and development, the virtues nominally honored in an hierarchal scheme, can truly be said to take place. Although this view may sound facile on the surface, there is a great deal of depth and passion in the argument, ultimately making The End of Management an extraordinary book.
From the Publisher
"HR professional and others with a commitment to strategic change will be greatly aided by this compact but powerful volume." (People Management, 21 March 2002)

"A worthwhile book" (Human Resources, June 2002)

"This must rate as possibly the most important management book of the year to date." (Modern Management , 1 June 2002)

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Product Details

  • ISBN-13: 9780787959128
  • Publisher: Wiley
  • Publication date: 1/31/2002
  • Series: J-B Warren Bennis Series , #6
  • Edition description: 1 ED
  • Edition number: 1
  • Pages: 336
  • Sales rank: 593,325
  • Product dimensions: 6.26 (w) x 9.35 (h) x 1.10 (d)

Meet the Author

Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer.

Joan Goldsmith is an organizational consultant and educator specializing in leadership development and organizational change.

Cloke and Goldsmith draw on more than thirty years of practical experience in organizational consulting with hundreds of organizations in the United States and internationally, from Fortune 500 companies to government agencies, schools, and nonprofits. They are coauthors of four previous books, including Resolving Conflicts at Work (Jossey-Bass, 2000).

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Table of Contents

Foreword: Warren Bennis.
1 The Revolution of Self-Management and Organizational Democracy.
2 A Brief History of Management.
3 The Emerging Theory of Self-Management.
4 Management Reduces Communication, Morale, and Motivation.
5 Management Constricts Quality and Customer Service.
6 The Double Bind of Managerial Change.
7 Breaking the Hold of Hierarchy, Bureaucracy, and Autocracy.
8 Where Do We Go from Here?
9 Shape a Context of Values, Ethics, and Integrity.
10 Form Living, Evolving Webs of Association.
11 Develop Ubiquitous, Linking Leadership.
12 Build Innovative Self-Managing Teams.
13 Implement Streamlined, Open, Collaborative Processes.
14 Create Complex Self-Correcting Systems.
15 Integrate Strategically, and Change the Way We Change.
16 The Consequences of Organizational Democracy.
The Authors.

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