Engaged: Unleashing Your Organization's Potential Through Employee Engagement

Overview

In an increasingly competitive world a business’s people are crucial for organisational success. Yet repeated research shows many workplaces suffer from a serious engagement deficit. In these turbulent times, businesses can no longer afford this. Those that succeed in engaging their employees not only have better, more positive workplaces, but often derive a noticeable improvement in their results as well. Already identified by the UK Government as a major business priority, ...

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Engaged: Unleashing Your Organization's Potential Through Employee Engagement

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Overview

In an increasingly competitive world a business’s people are crucial for organisational success. Yet repeated research shows many workplaces suffer from a serious engagement deficit. In these turbulent times, businesses can no longer afford this. Those that succeed in engaging their employees not only have better, more positive workplaces, but often derive a noticeable improvement in their results as well. Already identified by the UK Government as a major business priority, employee engagement is a topic no one can afford to ignore.

For all managers and business leaders who want to enhance performance – and professionals in Communications or HR asked to help – this easy-to-use guide offers real solutions for getting your organization engaged.

It explains:

what employee engagement is

why it matters

what the benefits of it are

what helps and hinders it

how to measure it

how to put theory into action

how managers can keep themselves engaged, even during the toughest of times.

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Editorial Reviews

From the Publisher
"An interesting take on engagement in tough economic time…the case studies, practical advice and research make for a compelling resource for HR teams and would give an influential argument to unenlightened managers." (HR Magazine)

"This book is designed as a resource for those seeking to unlock the potential of talent through employee engagement. It provides a valuable, up-to-date summary of work in this territory, organised around sensible questions. It comes complete with case studies and boxes of practical tips for action. The drive for employee engagement is placed firmly in the 'need to do now' box for successful organisations." (People Management)

"This book is very readable and comprehensive...for the many HR practitioners and managers out there suffering from information overload, it may well be the only book they need to read in this area." (HR Zone)

"…neat, well written book….It provides a valuable, up-to-date summary of work in this territory, organised around sensible questions. It comes complete with case studies and boxes of practical tips for action." (Public Net)

"Practical guidance and interesting case studies." (CPO Agenda, October 2012)

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Product Details

  • ISBN-13: 9781119953531
  • Publisher: Wiley
  • Publication date: 5/29/2012
  • Edition number: 1
  • Pages: 344
  • Product dimensions: 6.10 (w) x 9.00 (h) x 1.10 (d)

Meet the Author

Linda Holbeche PhD is a leading teacher and writer on HR topics. She was ranked number three in Human Resources magazine’s most influential 2009 roll call of top industry thinkers. Until recently, she was the Director of Research and Policy at the Chartered Institute of Personnel and Development (CIPD).

She is also a Visiting Professor of Leadership Innovation at the University of Bedfordshire, a Visiting Professor in HRM and Organisation Development at Cass Business School (London), an Adjunct Professor (Executive Education) at Imperial College, London and a Visiting Fellow of the UK Commission for Employment and Skills. In addition to this she is an Associate of Erasmus Business School (Rotterdam), Edinburgh Napier University and Ashridge Management College. Linda is a Chartered Fellow of CIPD and a Fellow of both the RSA and the Institute of Leadership and Management (ILM).

Geoffrey Matthews is an experienced HR executive with an extensive background in employee engagement, organizational development, rewards, and international HR. He is currently Vice President HR Strategy for Merck KGaA, a leading DAX 30 European chemical and pharmaceutical company. Prior to this, Geoff held senior HR positions in a number of major companies including Roche and Hewlett-Packard. He is a Fellow of the UK Chartered Management Institute as well as being a member of the CIPD, SHRM and World at Work.

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Table of Contents

Foreword vii

Introduction 1

1 What is engagement – and why does it matter?5

2 Why is engagement so elusive? 27

3 What drives engagement? 55

4 Do you know how engaged your people are right now? 87

5 So what are your employees telling you? 115

6 Getting beyond analysis and into action 133

7 Roadblocks to creating an engaged workforce 155

8 Building a culture of engagement 177

9 Engaging managers 205

10 Engagement in tough times 231

11 Finding meaning, growth and engagement 265

Annex 1: Comparison of the employee engagement model and other views of engagement drivers 303

Annex 2: Engagement model and action areas 307

Bibliography 309

Index 321

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