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Written from the authors' experience in conflict intervention in their private consulting practice, Engaging Communication in Conflict uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public-issue management. This book offers encouragement for a world sometimes overwhelmed by conflict and presents an expanded and pragmatic definition of peace.
Stephen Littlejohn and Kathy Domenici discuss numerous methods and principles in conflict resolution. They explore transformative mediation, the team mediation system, assessment and evaluation, systemic design, gaming methodology, issue framing and public deliberation, study circles, dialogue groups, and many other interventions. These methods and principles are adapted from a spectrum of theory and practice and include fresh and innovative approaches designed by the authors and their colleagues.
PART ONE: BASIC COMMITMENTS
PART TWO: CONFLICT IN SMALL SYSTEMS
Mediating Private Systems
Working with Groups and Teams
PART THREE: MOVING TO MORE COMPLEX SYSTEMS
Constructing Conflict Management Systems
Large Scale Interventions
Working with Public Issues
PART FOUR: TOWARDS BETTER SOCIAL WORLDS
A Conversation with Friends