English for Personal Assistants: The essential handbook for doing business internationally

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This book is specifically aimed at German-speaking secretaries, PAs, and management assistants who need to speak English in their daily work. This book enables you to deal with a range of challenging situations in the most effective and efficient way. It provides guidelines, models, and expressions contextualised in realistic situations that you can dip into on a need-to basis.

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2007 Trade paperback 2007 ed. New. Trade paperback (US). Glued binding. 224 p. *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a ... return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

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More About This Book

Overview

This book is specifically aimed at German-speaking secretaries, PAs, and management assistants who need to speak English in their daily work. This book enables you to deal with a range of challenging situations in the most effective and efficient way. It provides guidelines, models, and expressions contextualised in realistic situations that you can dip into on a need-to basis.

Read More Show Less

Product Details

  • ISBN-13: 9783834901309
  • Publisher: Gabler Verlag
  • Publication date: 5/24/2007
  • Edition description: 2007
  • Edition number: 1
  • Pages: 223

Meet the Author

Annie Broadhead is an English language teacher at a language school in Cambridge and a lead examiner at the University of Cambridge.

Ginni Light is a trainer in language, communication, and intercultural skills for major companies across Europe.

They have both published numerous books on English as the international language of business.

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Table of Contents

constructing sentences using the KISS principle

linking words clauses: listing, adding

laying out letters; logical ordering

writing cards for various occasions

influencing people

giving and receiving feedback

apologizing & handling tricky questions

using your voice to maximum effect: get rid of 'ums' and 'ers'

give a presentation

raising awareness of cultural differences in multi-cultural teams

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