Essential Interviewing: A Programmed Approach to Effective Communication / Edition 8by David R. Evans, Allen E. Ivey, Margaret T. Hearn, Max R. Uhlemann
Pub. Date: 05/28/2010
Publisher: Cengage Learning
This dynamic book defines the core communication skills essential to any interview and vivdly demonstrates how to use them effectively in a variety of situations. This updated and revised Fifth Edition reflects continued feedback from users of the book's previous editions, including the incorporation of multicultural considerations. Based on Ivey's systematic method of interviewer, counselor, and therapist training, the book's approach makes the interview clear and specific for beginners, helping them master the complexities of the process more quickly and fully. The authors help take the mystery out of the interviewing process through their empahsis on client Story (listening and helping clients tell their tales), Restory (helping clients think about their lives and the world in new ways), and Action (what needs to be done to make the story come to life).
Table of Contents1. Programming a Foundation for Learning. 2. Focusing and Following. 3. Effective Inquiry. 4. Reflecting Feeling. 5. Reflecting Content. 6. Developing an Individual Style. 7. Communicating Feeling and Immediacy. 8. Confronting. 9. Self-Disclosing. 10. Information Giving. 11. Interpreting. 12. Structuring for Information and Action. 13. Enlisting Cooperation. 14. Putting It All Together. Additional Reousrces. Index.
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