The Essential Medical Secretary: Foundations for Good Practice / Edition 2

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Overview

Approved by the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) and relevant to the countries listed in the first bullet point. The outstanding resource goes beyond standard business administration to clearly define the role, practice, and qualities necessary to be a qualified medical secretary. Key topics include ethics, etiquette, communication, finance, clinical equipment, medical records, and drugs.
  • Supported by AMSPAR
  • Student friendly
  • Completely revised and updated content
  • A new companion CD-ROM with extra features
  • Many new appendices covering important topics for medical secretaries
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Product Details

  • ISBN-13: 9780702027079
  • Publisher: Elsevier Health Sciences
  • Publication date: 11/2/2004
  • Edition description: Book and CD-ROM
  • Edition number: 2
  • Pages: 352
  • Product dimensions: 7.46 (w) x 9.64 (h) x 0.82 (d)

Meet the Author

Lecturer, Norwich City College, Norwich, UK

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Table of Contents

1. Development of the welfare state and the National Health Service. 2. The National Health Service today. 3. The legislative context. 4. Ethics and etiquette. 5. The qualities of the medical secretary. 6. Communication. 7. Finance. 8. Information technology. 9. The use of the word processor in medicine. 10. Clinical equipment. 11. Personnel. 12. Medical records. 13. Outpatient departments. 14. Admissions and discharges. 15. General practice and primary care. 16. The working practice. 17. Clinical considerations. 18. Drugs. Appendices: Prefixes and suffixes. Bones and organs of the human body. Useful addresses. Degrees, diplomas and organizations. Professional organisations and trade unions. Drugs and the law. Prescription abbreviations. Medical abbreviations Personal profiles. Career prospects for the qualified medical secretary. Applying for a job. How to present yourself at interview. Guidelines for the preparation of material for publication in books and journals.
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