Essentials of Hospital Risk Management / Edition 1by Barbara J. Youngberg
Pub. Date: 12/28/1990
Publisher: Jones & Bartlett Learning, LLC
This book provides the risk manager with basic guidelines for analyzing the needs of the institution, setting up a risk management department, and developing a comprehensive and individualized program that is based on institutional objectives, administrative policies, and legislative mandates.
Table of ContentsContents: The Emergence of a Profession * SETTING UP A STRONG DEPARTMENT * Analyzing the Needs of the Institution and Establishing a Risk Management Department * Gaining Administrative Support for Program Development and Implementation * ASSESSING THE NEEDS OF THE INSTITUTION * Risk Identification Strategies in Hospitals * Evaluating High-Risk Specialty Areas * DEVELOPING TOOLS TO MANAGE RISK * Development of an Occurrence Screen Tool To Integrate Quality Assurance and Risk Management * The Importance of Staff Education as a Risk Management Tool * The Importance of Patient Education as a Risk Management Tool * INSURANCE CONCEPTS * Determining the Need To Purchase Insurance * Professional Liability Exposures: Self-Insurance Alternatives to Commercial Coverage * An Overview of the Insurance Marketplace * Understanding Policy Terms and Features * Understanding Claims Made Coverage: How It Differs from Occurrence Coverage * MANAGEMENT OF ACTUAL AND POTENTIAL CLAIMS * The Importance of Early Identification in the Claims Management Process * Setting Up a Claim File and Protecting the Information * Investigation Strategies for Early Resolution * Understanding and Managing the Litigation Phase * Summation: What Can Be Learned from the Process?
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