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More About This Textbook
Overview
A brief text with a strong focus on skill development
Essentials of Human Communication shows how human communication skills apply to the real-world and the workplace. The text presents the fundamental skills of interpersonal, small group, and public communication while emphasizing human communication skills, cultural awareness, listening, critical thinking, ethics, and social media communication.
MyCommunicationLab is an integral part of the DeVito program. Key learning applications include MediaShare, an eText, and a study plan.
A better teaching and learning experience
This program will provide a better teaching and learning experience–for you and your students. Here’s how:
0205940889 / 9780205940882 Essentials of Human Communication Plus NEW MyCommunicationLab with eText -- Access Card Package
Package consists of
0205890857 / 9780205890859 NEW MyCommunicationLab with Pearson eText -- Valuepack Access Card
0205930662 / 9780205930661 Essentials of Human Communication
Product Details
Table of Contents
In this Section:
1) Brief Table of Contents
2) Full Table of Contents
1) Brief Table of Contents
Part One: Foundations of Human Communication
Chapter 1: The Essentials of Human Communication
Chapter 2: The Self and Perception
Chapter 3: Listening in Human Communication
Chapter 4: Verbal Messages
Chapter 5: Nonverbal Messages
Part Two: Interpersonal and Small Group Communication
Chapter 6: Interpersonal Communication and Conversation
Chapter 7: Interpersonal Relationships
Chapter 8: Managing Interpersonal Conflict
Chapter 9: Small Group Communication
Chapter 10: Members and Leaders in Small Group Communication
Part Three: Public Speaking
Chapter 11: Public Speaking Preparation (Steps 1–6)
Chapter 12: Public Speaking Preparation and Delivery (Steps 7–10)
Chapter 13: The Informative Speech
Chapter 14: The Persuasive Speech
2) Full Table of Contents
Part One: Foundations of Human Communication
Chapter 1: The Essentials of Human Communication
Preliminaries to Human Communication Communication Models and Concepts Principles of Communication Culture and Human Communication Communication Competence Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Self Test: How Powerful Are You?
Skill Development Experience: Communicating Content and Relationship Messages Skill Development Experience: Writing Your Social Network Profile
Chapter 2: Perception of the Self and Others
The Self in Human Communication Self-Disclosure Perception Impression Formation Impression Management: Goals and Strategies Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Self Test: How’s Your Self-Esteem?
Self Test: How Willing to Self-Disclose Are You?
Skill Development Experience: Checking Your Perceptions Skill Development Experience: Using Impression Management Strategies Communicating Ethically: The Ethics of Impression Management
Chapter 3: Listening in Human Communication
Stages of Listening Listening Barriers Styles of Effective Listening Listening Differences: Culture and Gender Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Communicating Ethically: Ethical Listening Self Test: How Do You Listen?
Skill Development Experience: Expressing Empathy Skill Development Experience: Using Active Listening Strategies
Chapter 4: Verbal Messages
Principles of Verbal Messages Disconfirmation and Confirmation Principles for Using Verbal Messages Effectively Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Communicating Ethically: Lying Skill Development Experience: Using Assertiveness Strategies Self Test: Can You Distinguish Facts from Inferences?
Self Test: How Assertive Are Your Messages?
Skill Development Experience: Constructing Confirming, Rejecting, and Disconfirming Responses
Chapter 5: Nonverbal Messages
Principles of Nonverbal Communication The Channels of Nonverbal Communication Some Nonverbal Communication Skills Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Skill Development Experience: Selecting a Seat at the Company Meeting Skill Development Experience: Using Nonverbal Impression Management Strategies Communicating Ethically: Communication Silence Self Test: What’s Your Time?
Part Two: Interpersonal and Small Group Communication
Chapter 6: Interpersonal Communication and Conversation
Principles of Conversation Everyday Conversations Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Communicating Ethically: Your Obligation to Reveal Yourself Self Test: How Polite Are You?
Self Test: How Do You Small Talk?
Skill Development Experience: Opening and Closing a Conversation Skill Development Experience: Formulating Apologies
Chapter 7: Interpersonal Relationships
Advantages and Disadvantages of Interpersonal Relationships The Stages of Interpersonal Relationships Interpersonal Relationship Types Theories of Interpersonal Communication and Relationships Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Skill Development Experience: Exchanging Cherishing Messages Self Test: Advantages and Disadvantages of Interpersonal Relationships Communicating Ethically: Relationship Ethics Skill Development Experience: Analyzing Interpersonal Relationships in the Media
Chapter 8: Managing Interpersonal Conflict
Preliminaries to Interpersonal Conflict Principles of Interpersonal Conflict Conflict Management Strategies Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Skill Development Experience: Generating Win—Win Solutions Skill Development Experience: Constructing I-Messages Self Test: Conflict Management Strategies Communicating Ethically: Ethical Fighting
Chapter 9: Small Group Communication
Essentials of Small Groups and Teams Brainstorming Groups Information-Sharing Groups Personal Growth Groups Problem-Solving Groups Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Communicating Ethically: The Ethics of Gossip Self Test: How Apprehensive Are You in Group Discussions?
Skill Development Experience: Using Brainstorming Techniques Skill Development Experience: Solving Problems in Groups
Chapter 10: Members and Leaders in Small Group Communication
Membership, Leadership, and Culture Members in Small Group Communication Leaders in Small Group Communication Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Skill Development Experience: Responding to Individual Roles Self Test: What kind of Group Member Are You?
Self Test: What Kind of Leader Are You?
Communicating Ethically: The Leader’s Ethical Responsibilities Skill Development Experience: Empowering Group Members
Part Three: Public Speaking
Chapter 11: Public Speaking Preparation (Steps 1—6)
The Nature of Public Speaking Step 1: Select Your Topic, Purpose, and Thesis Step 2: Analyze Your Audience Step 3: Research Your Topic Step 4: Collect Supporting Materials Step 5: Identify Your Main Points Step 6: Organize Your Information Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Self Test: How Apprehensive Are You about Public Speaking?
Skill Development Experience: Using Cultural Beliefs as Assumptions Skill Development Experience: Limiting Topics Communicating Ethically: Plagiarism The Public Speaking Sample Assistant: A Poorly Constructed Informative Speech
Chapter 12: Public Speaking Preparation and Delivery (Steps 7—10)
Step 7: Word Your Speech Step 8: Construct Your Conclusion, Introduction, Transitions, and Outlines Step 9: Rehearse Your Speech Step 10: Deliver Your Speech Critically Evaluating Speeches Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Skill Development Experience: Constructing Conclusions and Introductions The Public Speaking Sample Assistant: The Preparation Outline The Public Speaking Sample Assistant: The Template Outline The Public Speaking Sample Assistant: The Delivery Outline Skill Development Experience: Checking Your Pronunciation Self Test: What’s Wrong with These Comments?
Communicating Ethically: Criticizing Ethically The Public Speaking Sample Assistant: A Poorly Constructed Persuasive Speech
Chapter 13: The Informative Speech
Guidelines for Informative Speaking Supporting Materials Presentation Aids Three Types of Informative Speeches Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Self Test: Using Presentation Software Skill Development Experience: Evaluating Testimony Skill Development Experience: Supporting Statements Communicating Ethically: Speaking Ethically Skill Development Experience: Preparing an Informative Speech The Public Speaking Sample Assistant: An Excellent Informative Speech The Public Speaking Sample Assistant: Special Occasion Speeches (Largely Informative)
Chapter 14: The Persuasive Speech
Goals of Persuasion Guidelines for Persuasive Speaking Supporting Materials Three Types of Persuasive Speeches Summary of Concepts and Skills Key Word Quiz MyCommunicationLab SPECIAL FEATURES Communicating Ethically: Emotional Appeals Self Test: How Credible Are You?
Skill Development Experience: Developing Persuasive Speeches Skill Development Experience: Preparing a Persuasive Speech The Public Speaking Sample Assistant: An Excellent Persuasive Speech The Public Speaking Sample Assistant: Special Occasion Speeches (Largely Persuasive)
Glossary of Concepts and Skills References Index Credits