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From the Publisher
"This book is the backbone of my course. It gives my students a foundation in communication, listening, and understanding that I believe is important for any psychology student to have."
"This text is the pinnacle of introductory texts to the counseling profession. Not only does it present the information in a developmentally appropriate fashion, but it also introduces ideas and concepts that seasoned professionals may have missed (or never been introduced to) during their graduate training."