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An excellent guide to interviewing in the helping professions, ESSENTIALS OF INTENTIONAL INTERVIEWING, 2nd Edition delivers a more concise and accessible version of the Iveys' bestselling INTENTIONAL INTERVIEWING AND COUNSELING. Ideal for beginning helpers, the Second Edition retains the authors' proven Microskills model of teaching vital interviewing skills step by step. Its multicultural focus reflects the diverse nature of today's society. It also integrates the five systems of helping—person-centered, decisional counseling, brief counseling, crisis counseling, and coaching—and includes new content addressing such critical topics as psychoeducational skills and Internet counseling.
SECTION I LISTENING TO CLIENT STORIES ON A BASE OF ETHICS, MULTICULTURAL UNDERSTANDING, AND WELLNESS. 1. The Science and Art of Interviewing and Counseling. 2 Ethics, Multicultural Competence, and Wellness. 3. Attending and Observation Skills: Basic to Communication. SECTION II: THE BASIC LISTENING SEQUENCE AND ORGANIZING AN EFFECTIVE INTERVIEW. 4. Questions: Opening Communication. 5. Encouraging, Paraphrasing, and Summarizing: Skills of Active Listening. 6. Observing and Reflecting Feelings: A Foundation of Client Experiencing. 7. How to Conduct an Interview Using Only Listening Skills. SECTION III: HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: INFLUENCING SKILLS AND STRATEGIES. 8. The Skill of Confrontation: Supporting While Challenging. 9. Focusing the Interview: Exploring the Story From Multiple Perspectives. 10. Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives. 11. Self-Disclosure and Feedback: Bringing Immediacy Into the Interview. 12. Logical Consequences, Information/Psychoeducation, and Directives: Helping Clients Move to Action. SECTION IV: SKILL INTEGRATION, TREATMENT PLANNING, AND USING THEORY WITH MICROSKILLS. 13. Decisional Counseling, Skill Integration, Treatment Plans, and Case Management. 14. Applications of Microskills: Cognitive-Behavioral Crisis Counseling and Brief Interviewing and Counseling. 15. Determining Personal Style: Self-Evaluation and the Future.