Essentials of Management / Edition 8

Essentials of Management / Edition 8

3.0 1
by Andrew J. DuBrin
     
 

ISBN-10: 0324353898

ISBN-13: 9780324353891

Pub. Date: 01/29/2008

Publisher: Cengage Learning

Essentials of Management makes the connection between theory and concepts to actual practice by showing how managers and organizations effectively apply the basic principles of manageement. The text takes a functional approach, first introducing the role of a manager and the modern managerial environment, before exploring planning organizing, leading, and control . …  See more details below

Overview

Essentials of Management makes the connection between theory and concepts to actual practice by showing how managers and organizations effectively apply the basic principles of manageement. The text takes a functional approach, first introducing the role of a manager and the modern managerial environment, before exploring planning organizing, leading, and control . The Sixth Edition has been extensively revised and updated to include the latest information, examples and activities to help readers understand the skills necessary to manage, lead, and compete in today's world. .

Product Details

ISBN-13:
9780324353891
Publisher:
Cengage Learning
Publication date:
01/29/2008
Edition description:
Older Edition
Pages:
652
Product dimensions:
7.90(w) x 10.20(h) x 1.10(d)

Table of Contents

Part 1Introduction to Management
1The Manager's Joh1
Who Is a Manager?2
Types of Managers4
The Process of Management5
The Seventeen Managerial Roles8
Five Key Managerial Skills13
Development of Managerial Skills15
The Evolution of Management Thought16
2International Management and Cultural Diversity29
International Management30
Challenges Facing the Global Managerial Worker35
Methods of Entry into World Markets40
The Scope and Competitive Advantage of Managing Diversity45
Organizational Practices to Encourage Diversity49
3Information Technology and the Internet59
Information Technology and the Manager's Job60
The Positive and Negative Consequences of Information Technology61
The Impact of the Internet on Customer and Other External Relationships67
The Effects of the Internet on Internal Operations71
Success Factors in an E-Business76
4Ethics and Social Responsibility85
Business Ethics86
Social Responsibility94
Benefits Derived from Ethics and Social Responsibility102
Part 2Planning
5Essentials of Planning111
The Contribution of Planning112
A General Framework for Planning112
Strategic Planning and Business Strategies117
The Development of Business Strategy120
Operating Plans, Policies, Procedures, and Rules128
Management by Objectives: A System of Planning and Review130
6Problem Solving and Decision Making137
Nonprogrammed Versus Programmed Decisions138
Steps in Problem Solving and Decision Making139
Influences on Decision Making144
Creativity in Managerial Work150
Group Problem Solving and Decision Making159
7Quantitative Techniques for Planning and Decision Making171
Forecasting Methods172
Gantt Charts and Milestone Charts176
Program Evaluation and Review Technique178
Break-Even Analysis182
Decision Trees184
Inventory Control Techniques186
Pareto Diagrams for Problem Identification190
Part 3Organizing
8Job Design and Work Schedules197
Basic Concepts of Job Design198
Job Involvement, Enlargement, and Rotation205
Job Crafting and Job Design206
Ergonomics and Job Design207
Modified Work Schedules and Job Design209
9Organization Structure, Culture, and Change221
Bureaucracy as a Form of Organization222
Departmentalization224
Modifications of the Bureaucratic Organization228
Delegation, Empowerment, and Decentralization233
Organizational Culture235
Managing Change241
10Staffing and Human Resource Management255
The Staffing Model256
Legal Aspects of Staffing256
Strategic Human Resource Planning259
Recruitment260
Selection262
Orientation, Training, and Development271
Performance Appraisal274
Compensation277
Part 4Leading
11Leadership285
The Link Between Leadership and Management286
The Leadership Use of Power and Authority288
Characteristics, Traits, and Behaviors of Effective Leaders291
Leadership Styles296
Transformational and Charismatic Leadership303
The Leader as a Mentor306
Leadership Skills308
12Motivation317
The Relationship Between Motivation, Performance, and Commitment318
Motivation Through Need Satisfaction320
Motivation Through Goal Setting325
Behavior Modification327
Motivation Through Financial Incentives331
Expectancy Theory337
Equity Theory and Job Motivation339
13Communication349
The Communication Process350
Nonverbal Communication in Organizations352
Organizational Channels and Directions of Communication355
Barriers to Communication359
Overcoming Barriers to Communication362
How to Conduct an Effective Meeting369
Organizational Politics and Interpersonal Communication370
14Teams, Groups, and Teamwork379
Types of Teams and Groups380
Characteristics of Effective Work Groups386
Stages of Group Development389
Roles for Team and Group Members391
Managerial Actions for Building Teamwork392
Being an Effective Team Player393
Potential Contributions and Problems of Teams and Groups395
Resolving Conflict within Teams and Groups398
Part 5Controlling
15Essentials of Control409
Controlling and the Other Management Functions410
Types and Strategies of Control411
Steps in the Control Process413
Nonbudgetary Control Techniques417
Budgets and Budgetary Control Techniques418
Managing Cash Flow and Cost Cutting423
Information Systems and Control428
Characteristics of Effective Controls431
16Managing Ineffective Performers441
Factors Contriburing to Ineffective Performance442
The Control Model for Managing Ineffective Performers446
Coaching and Constructive Criticism453
Employee Discipline454
Dealing with Difficult People, Including Cynics457
Termination460
Part 6Managing for Personal Effectiveness
17Enhancing Personal Productivity and Managing Stress467
Improving Your Work Habits and Time Management468
Understanding and Reducing Procrastination474
The Nature of Stress and Burnout478
Stress Management Techniques482
Glossary491
Index501

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