Essentials of Management / Edition 8

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Essentials of Management, 4e is the perfect introduction to the basics of managing a business and its personnel. Using the functional management approach, the book covers planning and decision making, organizing, leading and controlling. It takes a "hands-on" approach to learning, applying its concepts to the real world, and covering the most current topics in management today. Critical-Thinking Cases. Author Andrew DuBrin is well-known for his rich management cases. This book includes cases that will reinforce key concepts and enhance critical-thinking skills. Enhanced Content. This edition contains greatly increased discussion of TQM, Customer Satisfaction, ISO 9000, benchmarking, the Baldrige award and related quality topics. A new chapter on Teams and Teamwork was added to this edition. For instructors seeking a concise, yet flexible treatment of management, this book offers the following: BusinessLink Video Cases. Each of these provocative video cases was written and custom-produced by business faculty to ensure that each video deals with issues relevant to learners. Group Exercises. Group exercises appear at the end of each chapter and serve to engage learners in applying chapter concepts to their own experiences in a group setting, while also learning about themselves as future professionals. Integrated Learning System. Organized by chapter objectives, this system provides a comprehensive and cohesive pedagogy which will ease course organization and provide a structure for ease of learning. Integrated Teaching System. Perfect for adjuncts or faculty with several preps, this complete system includes the Instructor's Manual with examination questions, Study Guide, PowerPoint disk files, BusinessLink Video case studies, and CNBC Video examples. Course Customization. This innovative idea allows instructors to combine parts and chapters from Essentials of Management, 4e and the upcoming Organizational Behavior book from Andrew DuBrin to create the book that's
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Product Details

  • ISBN-13: 9780324353891
  • Publisher: Cengage Learning
  • Publication date: 1/29/2008
  • Edition description: Older Edition
  • Edition number: 8
  • Pages: 652
  • Product dimensions: 7.90 (w) x 10.20 (h) x 1.10 (d)

Meet the Author

Andrew J. DuBrin is Professor Emeritus of Management in the E. Philip Saunders College of Business at the Rochester Institute of Technology, where he served as department chairman and team leader. Dr. DuBrin has taught courses and conducted research in leadership, management, organizational behavior, and career management. He presents at other colleges, career schools, and universities. He received his Ph.D. in Industrial Psychology from Michigan State University. Dr. DuBrin has experience in human resource management and is a business and personal consultant in career management, leadership, and management development. Dr. DuBrin is an established author of both textbooks and trade books, and he contributes to professional journals, magazines, newspapers, and online media. He has written textbooks on management, leadership, organizational behavior, human relations, political behavior in organizations, and impression management. His trade books address management issues from charisma, team play, and office politics to overcoming career self-sabotage, and coaching and mentoring.

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Table of Contents

1 The Manager's Job 1
2 The Manager's Domestic and International Environment 25
3 Ethics and Social Responsibility 49
4 Managing for Quality 73
5 Essentials of Planning 97
6 Problem Solving and Decision Making 121
7 Specialized Techniques for Planning and Decision Making 145
8 Job Design and Work Schedules 169
9 Organization Structure, Reengineering, and Culture 193
10 Staffing and Human Resource Management 217
11 Leadership 241
12 Motivation 265
13 Communication 289
14 Teams, Groups, and Teamwork 313
15 Control and Information Technology 337
16 Managing Ineffective Performers 369
17 Managing Change, Personal Productivity, and Stress 393
Glossary 409
Index 419
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