Essentials of Managing Organizational Behavior / Edition 1

Essentials of Managing Organizational Behavior / Edition 1

by Jennifer M. George, Gareth R. Jones
     
 

ISBN-10: 0201615487

ISBN-13: 9780201615487

Pub. Date: 10/29/1999

Publisher: Pearson Education

This book covers major issues in organizational behavior, showing readers how an understanding of the field can help them to better appreciate and manage the complexities and challenges associated with working in modern organizations. Contains real-world Organizational Behavior issues and applications such as diversity, ethics, competitive advantage, sexual…  See more details below

Overview

This book covers major issues in organizational behavior, showing readers how an understanding of the field can help them to better appreciate and manage the complexities and challenges associated with working in modern organizations. Contains real-world Organizational Behavior issues and applications such as diversity, ethics, competitive advantage, sexual harassment, cross-cultural communication, organizational learning, negotiation, global issues, and more. Includes three chapters on motivation, which present the overall model of motivation and then explains how the different theories of motivation are related and complementary; offers an in-depth treatment of procedural justice theory; and finally builds on the basic theories of motivation with discussions on job design, goal setting, performance appraisal, pay, and careers as motivation tools. Comprehensive coverage that progresses in a clear and logical fashion. Includes detailed coverage of the Big Five Model of Personality. An examination of diversity from the perspective of perception and attribution. Considers vicarious learning, self-control, and self-efficacy; also covers organizational learning and the learning organization. Integrated coverage of groups as the basic building blocks of organizations. Appropriate as an introduction to Organizational Behavior.

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Product Details

ISBN-13:
9780201615487
Publisher:
Pearson Education
Publication date:
10/29/1999
Pages:
320
Product dimensions:
7.64(w) x 9.44(h) x 0.76(d)

Table of Contents

Preface
Ch. 1Organizational Behavior. . . and Management1
What is Organizational Behavior?1
Organizational Behavior and Management4
Challenges for Organizational Behavior and Management9
Ch. 2Individual Differences and Work Attitudes27
The Nature of Personality27
Work Attitudes34
Theories of Job Satisfaction36
Potential Consequences of Job Satisfaction40
Organizational Commitment46
Ch. 3Understanding Work Motivation53
What is Work Motivation?53
Why People Do What They Do: Theories of Work Motivation56
Need Theory57
Expectancy Theory60
Equity Theory66
Procedural Justice Theory69
Motivating Diverse Employees71
Ch. 4Creating Motivating Jobs77
Matching People to Jobs: Analysis and Individual Ability77
Job Design82
Motivation Through Career Opportunities93
Ch. 5Creating a Motivating Work Environment103
Goal Setting103
The Role of Performance Appraisal in Motivation107
Reward Allocation as a Motivation Tool117
Ch. 6Creating High-Performing Work Groups and Teams127
Introduction to Groups127
How Groups Control Their Members: Roles and Rules130
Process Losses, Process Gains, and Group Effectiveness136
Social Loafing: A Problem in Group Motivation and Performance140
Group Cohesiveness and Group Performance144
Ch. 7Effective Leadership155
Introduction to Leadership155
Early Approaches to Leadership157
Contemporary Perspectives on Leadership162
Does Leadership Always Matter in Organizations?166
Transformational and Charismatic Leadership169
Gender and Leadership172
Ch. 8Communication and Decision Making181
What is Communication?181
The Functions of Communication183
The Communication Process184
Selecting an Appropriate Communication Medium: Information Richness and New Information Technologies189
Decision Making193
The Decision-Making Process197
Group Decision Making201
Ch. 9Managing Power, Politics, Conflict, and Negotiation212
The Nature of Power and Politics212
Sources of Individual Power213
Sources of Functional and Divisional Power216
Organizational Politics: The Use of Power219
What is Organizational Conflict?221
Pondy's Model of Organizational Conflict223
Conflict Management Techniques227
Negotiation228
Ch. 10Designing Organizational Structure and Culture237
Organizational Structure, Culture, and Design237
Differentiation: Grouping Organizational Activities238
Integration: Mechanisms for Increasing Coordination247
What is Organizational Culture?256
Ch. 11Managing Organizational Change267
Forces for and Resistance to Organizational Change267
Organization-Level Resistance to Change272
Evolutionary and Revolutionary Change in Organizations276
Managing Change: Action Research284
Ch. 12Issues in Managing Global Organizations294
Why Organizations Enter the Global Environment294
Hofstede's Model of National Culture295
Global Learning303
Managing Global Human Resources305
Index313

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