Essentials of Managing Organizational Behavior / Edition 1

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Overview

This book covers major issues in organizational behavior, showing readers how an understanding of the field can help them to better appreciate and manage the complexities and challenges associated with working in modern organizations. Contains real-world Organizational Behavior issues and applications such as diversity, ethics, competitive advantage, sexual harassment, cross-cultural communication, organizational learning, negotiation, global issues, and more. Includes three chapters on motivation, which present the overall model of motivation and then explains how the different theories of motivation are related and complementary; offers an in-depth treatment of procedural justice theory; and finally builds on the basic theories of motivation with discussions on job design, goal setting, performance appraisal, pay, and careers as motivation tools. Comprehensive coverage that progresses in a clear and logical fashion. Includes detailed coverage of the Big Five Model of Personality. An examination of diversity from the perspective of perception and attribution. Considers vicarious learning, self-control, and self-efficacy; also covers organizational learning and the learning organization. Integrated coverage of groups as the basic building blocks of organizations. Appropriate as an introduction to Organizational Behavior.
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Product Details

  • ISBN-13: 9780201615487
  • Publisher: Pearson Education
  • Publication date: 10/29/1999
  • Edition number: 1
  • Pages: 320
  • Product dimensions: 7.64 (w) x 9.44 (h) x 0.76 (d)

Table of Contents

Preface
Ch. 1 Organizational Behavior. . . and Management 1
What is Organizational Behavior? 1
Organizational Behavior and Management 4
Challenges for Organizational Behavior and Management 9
Ch. 2 Individual Differences and Work Attitudes 27
The Nature of Personality 27
Work Attitudes 34
Theories of Job Satisfaction 36
Potential Consequences of Job Satisfaction 40
Organizational Commitment 46
Ch. 3 Understanding Work Motivation 53
What is Work Motivation? 53
Why People Do What They Do: Theories of Work Motivation 56
Need Theory 57
Expectancy Theory 60
Equity Theory 66
Procedural Justice Theory 69
Motivating Diverse Employees 71
Ch. 4 Creating Motivating Jobs 77
Matching People to Jobs: Analysis and Individual Ability 77
Job Design 82
Motivation Through Career Opportunities 93
Ch. 5 Creating a Motivating Work Environment 103
Goal Setting 103
The Role of Performance Appraisal in Motivation 107
Reward Allocation as a Motivation Tool 117
Ch. 6 Creating High-Performing Work Groups and Teams 127
Introduction to Groups 127
How Groups Control Their Members: Roles and Rules 130
Process Losses, Process Gains, and Group Effectiveness 136
Social Loafing: A Problem in Group Motivation and Performance 140
Group Cohesiveness and Group Performance 144
Ch. 7 Effective Leadership 155
Introduction to Leadership 155
Early Approaches to Leadership 157
Contemporary Perspectives on Leadership 162
Does Leadership Always Matter in Organizations? 166
Transformational and Charismatic Leadership 169
Gender and Leadership 172
Ch. 8 Communication and Decision Making 181
What is Communication? 181
The Functions of Communication 183
The Communication Process 184
Selecting an Appropriate Communication Medium: Information Richness and New Information Technologies 189
Decision Making 193
The Decision-Making Process 197
Group Decision Making 201
Ch. 9 Managing Power, Politics, Conflict, and Negotiation 212
The Nature of Power and Politics 212
Sources of Individual Power 213
Sources of Functional and Divisional Power 216
Organizational Politics: The Use of Power 219
What is Organizational Conflict? 221
Pondy's Model of Organizational Conflict 223
Conflict Management Techniques 227
Negotiation 228
Ch. 10 Designing Organizational Structure and Culture 237
Organizational Structure, Culture, and Design 237
Differentiation: Grouping Organizational Activities 238
Integration: Mechanisms for Increasing Coordination 247
What is Organizational Culture? 256
Ch. 11 Managing Organizational Change 267
Forces for and Resistance to Organizational Change 267
Organization-Level Resistance to Change 272
Evolutionary and Revolutionary Change in Organizations 276
Managing Change: Action Research 284
Ch. 12 Issues in Managing Global Organizations 294
Why Organizations Enter the Global Environment 294
Hofstede's Model of National Culture 295
Global Learning 303
Managing Global Human Resources 305
Index 313
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