Essentials of Organizational Behavior / Edition 11

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For one-semester undergraduate and graduate level courses in Organizational Behavior.

Concise fundamentals for students. Ultimate flexibility for instructors.

This bestselling, brief alternative for the OB course covers all the key concepts needed to understand, predict, and respond to the behavior of people in real-world organizations. This text also includes cutting-edge topics and streamlined pedagogy to allow maximum flexibility in designing and shaping your course.

The eleventh edition contains expanded and updated coverage on international issues, as well as new sections on the management of information, safety and emotions at work, risk aversion, self-determination theory, managing information, and downsizing.

Accompanied by mymanagementlab!
See the hands in the air, hear the roar of discussion–be a rock star in the classroom. mymanagementlab makes it easier for you to rock the classroom by helping you hold students accountable for class preparation, and getting students engaged in the material through an array of relevant teaching and media resources. Visit for more information.

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Product Details

  • ISBN-13: 9780132545303
  • Publisher: Prentice Hall
  • Publication date: 1/10/2011
  • Series: MyManagementLab Series
  • Edition number: 11
  • Pages: 336
  • Product dimensions: 7.30 (w) x 9.00 (h) x 0.50 (d)

Meet the Author

Stephen P. Robbins (Ph.D., University of Arizona) is professor emeritus of management at San Diego State University and the world's best-selling textbook author in the areas of management and organizational behavior. His books have sold more than five million copies, have been translated into 19 languages, and have adapted editions for Canada, Europe, Australia, South Africa, the Arab world, and India. Dr. Robbins is also the author of the best-selling The Truth About Managing People, 2nd ed. (Financial Times Press) and Decide and Conquer (Financial Times Press). Dr. Robbins' research interests have focused on conflict, power, and politics in organizations; behavioral decision making; and the development of interpersonal skills. In his "other life," Dr. Robbins actively participates in masters' track competition. Since turning 50 in 1993, he's won 21 national championships, 12 world titles, and set numerous U.S. and world age-group records at 60, 100, 200, and 400 meters. He was inducted into the U.S. Masters' Track and Field Hall of Fame in 2005.

Dr. Timothy Judge received his doctorate from the University of Illinois at Urbana-Champaign. He also holds a master's degree from Illinois and an undergraduate degree from the University of Iowa. Previously, Dr. Judge was associate professor in the School of Industrial and Labor Relations, Cornell University, and the Stanley M. Howe Professor in Leadership in the College of Business Administration, University of Iowa. Dr. Judge's research interests are in the areas of personality and individual differences, leadership and influence behaviors, internal and external staffing, and job attitudes. Dr. Judge is a fellow of the American Psychological Association and the Society for Industrial and Organizational Psychology. In 1995, Judge received the Ernest J. McCormick Award for Distinguished Early Career Contributions from the Society for Industrial and Organizational Psychology, and in 2001, he received the Larry L. Cummings Award for mid-career contributions from the Organizational Behavior Division of the Academy of Management.

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Table of Contents

Part 1: Prologue

Chapter 1 – Introduction to Organizational Behavior

Part 2: The Individual in the Organization

Chapter 2 – Attitudes and Job Satisfaction
Chapter 3 – Emotion and Moods
Chapter 4 – Personality and Values
Chapter 5 – Perception and Individual Decision Making
Chapter 6 – Motivation Concepts
Chapter 7 – Motivation: From Concept to Application

Part 3: Groups in the Organization

Chapter 8 – Foundations of Group Behavior
Chapter 9 – Understanding Work Teams
Chapter 10 – Communication
Chapter 11 – Leadership
Chapter 12 – Power and Politics
Chapter 13 – Conflict and Negotiation

Part 4: The Organization System

Chapter 14 – Foundations of Organization Structure
Chapter 15 – Organizational Culture
Chapter 16 – Organizational Change and Stress Management

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This book was created as an alternative to the 600- or 700-page comprehensive textbook in organizational behavior (OB). It attempts to provide balanced coverage of all the key elements comprising the discipline of OB, in a style that readers will find both informative and interesting. I'm pleased to say that this text has achieved a wide following in short courses and executive programs and in traditional courses as a companion volume with experiential, skill development, case, and readings books. It is currently used at more than 400 colleges and universities in the United States, Canada, Latin America, Europe, Australia, and Asia. It's also been translated into Bahasa Indonesian, Chinese, Dutch, Japanese, Polish, and Spanish.


What do people like about this book? Surveys of users have found general agreement about the following features. Needless to say, they've all been retained in this edition.

  • Length. Since its inception in 1984, I've tried diligently to keep this book to approximately 300 pages. Users tell me this length allows them considerable flexibility in assigning supporting materials and projects.
  • Balanced topic coverage. Although short in length, this book continues to provide balanced coverage of all the key concepts in OB. This includes not only traditional topics such as personality, motivation, and leadership; but also cutting-edge issues such as emotions, trust, work-life balance, workplace spirituality, knowledge management, and e-organizations.
  • Writing style. This book is frequently singled out for the fluid writing style and extensive use of examples. Usersregularly tell me that they find this book "conversational," "interesting," "student-friendly," and "very clear and understandable."
  • Practicality. This book has never been solely about theory. It's about using theory to better explain and predict the behavior of people in organizations. In each edition of this book, I have focused on making sure that readers see the link between OB theories, research, and implications for practice.
  • Absence of pedagogy. Part of the reason I've been able to keep this book short in length is that it doesn't include review questions, cases, exercises, or similar teaching/learning aids. This book continues to provide only the basic core of OB knowledge, allowing instructors the maximum flexibility in designing and shaping their course.
  • Integration of globalization, diversity, and ethics. As shown in Exhibit A, the topics of globalization and cross-cultural differences, diversity, and ethics are discussed throughout this book. Rather than presented in stand-alone chapters, these topics have been woven into the context of relevant issues. Users tell me they find this integrative approach makes these topics more fully part of OB and reinforces their importance.
  • Comprehensive supplements. While this book may be short in length, it's not short on supplements. It comes with a complete, high-tech support package for both faculty and students. This includes a comprehensive instructor's manual and Test Item File; a dedicated Web site; an Instructor's Resource CD-ROM, including the computerized Test Item File, instructor's manual, and PowerPoint slides; and the Robbins Self-Assessment Library, which provides students with insights into their skills, abilities, and interests. These supplements are described in detail later in this Preface.


This seventh edition has been updated in terms of research, examples, and topic coverage. For instance, you'll find new material in this edition on:

  • Organizational citizenship behavior (Chapters 1 and 2)
  • Work-life balance (Chapter 1)Amabile's model of creativity in decision making (Chapter 6)
  • Group demography (Chapter 7)
  • Team-effectiveness model (Chapter 8)
  • Low- and high-context cultures (Chapter 9)
  • Leader-member exchange theory (Chapter 10)
  • OB and the e-organization (Chapter 14)
  • Mass customization (Chapter 14)
  • Flextime and telecommuting (Chapter 14)
  • Employee selection and training (Chapter 15)
  • Workplace spirituality (Chapter 16)
  • Knowledge management (Chapter 17)


Essentials of Organizational Behavior continues to be supported with an extensive supplement package for both students and faculty.

For the Student

  • The updated and revised Robbins Self-Assessment Library is available with this text as a no-cost option. It contains 50 exercises that provide insights into your skills, abilities, and interests. This is available in both print and CD-ROM formats as well as online.
  • Companion Web site—The Companion Web site is the industry standard for companion Web sites. Designed by professors for professors and their students, it provides a customized course Web site, including new communication tools, one-click navigation of chapter content, and other valuable resources.

For the Professor

  • Instructor's Manual with Test Item File—The instructor's manual portion includes learning objectives, chapter outlines, chapter summaries, discussion questions, and skill exercises; the Test Item File provides true/false, multiplechoice, and essay questions.
  • Companion Web site—The Companion Web site provides professors with bimonthly news articles integrated into the text with accompanying discussion questions and group exercises, online delivery of PowerPoint slides and instructor's material, and sample syllabi and teaching suggestions posted on a community chat room.
  • Instructor's Resource CD-ROM—The Instructor's Resource CD-ROM contains the computerized Test Item File, PowerPoint Electronic Transparencies, and the instructor's manual. A revised, comprehensive package of text outlines and figures corresponding to the text, the PowerPoint Electronic Transparencies are designed to aid the educator and supplement in-class lectures. Containing all of the questions in the printed Test Item File, Test Manager is a comprehensive suite of tools for testing and assessment. Test Manager allows educators to easily create and distribute tests for their courses, either by printing and distributing through traditional methods or by an online delivery via Local Area Network (LAN) servers.
  • Videos—important topics in organizational behavior are illustrated in the accompanying videos. Real companies are used to highlight organizational behavior practices that work!


A number of people played critical roles in helping to produce this revision. Special thanks are extended to the following reviewers for their helpful comments and suggestions: Professor Claudia Harris, North Carolina Central University; Dr. David A. Foote, Middle Tennessee State University; Jeffrey J. Sherwood, Washington State University; Dr. Jenna Lundberg, Ithaca College; Dr. Carol I. Young, Wittenberg University; Dr. Angeline W. McArthur, University of Wisconsin-Parkside.

At Prentice-Hall, I want to thank David Shafer, Jennifer Glennon, Melanie Olsen, Kim Marsden, Shannon Moore, Judy Leale, Keri Jean, and Janet Slowik for overseeing the production and marketing of this book. And, finally, I want to thank my wife, Laura, for her love and support.


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