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Essentials of Shared Services / Edition 1
     

Essentials of Shared Services / Edition 1

by Bryan Bergeron
 

ISBN-10: 0471250791

ISBN-13: 9780471250791

Pub. Date: 10/17/2002

Publisher: Wiley

What works, why it works, and how to evaluate a shared services program
Shared services, a form of "internal outsourcing," enables corporations to achieve economies of scale by creating a separate entity within the company to perform specific internal services, such as payroll, accounts payable, travel and expense processing, etc. Essentials of Shared Services

Overview

What works, why it works, and how to evaluate a shared services program
Shared services, a form of "internal outsourcing," enables corporations to achieve economies of scale by creating a separate entity within the company to perform specific internal services, such as payroll, accounts payable, travel and expense processing, etc. Essentials of Shared Services provides a quick, concise overview of shared services fundamentals, bringing senior-level executives up to speed so that they make the right decision. Bryan Bergeron provides a foundation of shared services from a historical, economic, technical, and customer perspective, showing how shared services can impact a corporation's bottom line, both long and short term. He delivers specific recommendations that can be used to establish and manage a shared services effort and includes a variety of examples of programs that work and those that do not.

Product Details

ISBN-13:
9780471250791
Publisher:
Wiley
Publication date:
10/17/2002
Series:
Essentials Series , #13
Pages:
272
Product dimensions:
9.21(w) x 6.14(h) x 0.58(d)

Related Subjects

Table of Contents

Preface.

1 Overview.

2 The Corporation.

3 Shared Business Unit.

4 Process.

5 Technology.

6 Evaluation.

7 Economics.

8 Getting There.

Further Reading.

Glossary.

Index.

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