Ethical Leadership in Human Services: A Multi-Dimensional Approach / Edition 1

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This book provides a multidimensional approach to ethical leadership in human services. Practical and theoretical perspectives integrated throughout the book help leaders consider the complexity of moral and ethical quandaries, rather than provide prescriptions or answers. A framework for decision-making includes the necessary components for an ethical reasoning process. The book then turns to the theoretical and practical implications of building ethical organizations and discusses organizational culture, climate, and structure as concrete entities that can be shaped to enhance the ethical policies and practices of the organization. For professional leaders, corporate managers, and students who wish to be leaders in human services.

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Product Details

  • ISBN-13: 9780205335657
  • Publisher: Pearson
  • Publication date: 11/6/2002
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 336
  • Sales rank: 1,131,792
  • Product dimensions: 6.92 (w) x 9.13 (h) x 0.78 (d)

Table of Contents


1. The Essence of Ethical Leadership.

The Dual Responsibility of Social Work: Private and Public Duties.

Practical Ethics.

A Multidimensional Model of Ethical Leadership.

2. Ethics and Human Service Organizations.

The Unique Moral Nature of Human Service Organizations.

The History of Social Work Ethics in Organizations.

Circumstances That Produce Ethical Dilemmas in Human Services.

The Nature and History of Business Ethics.

The Intersection of Social Services and Business Ethics.

3. Ethical Leadership Through Transformation.

The Need for Ethical Leadership.

Definitions of Leadership.

Leadership Paradigms: Transactional and Transformational.

The Moral Dimensions of Leadership.

4. Ethical Decisions: The Use and Abuse of Power.

The Nature of Power in Leadership.

The Manifestation of Power.

Perceptions of Power—Leaders' and Constituents'.

Powerlessness and the Cycle of Alienation.

Moral, Professional, and Social Consequences of Powerlessness.

Power to Use for Ethical Action.


5. “Starting Points:” Where a Leader Begins with Ethics.

What Stage Are You In?

Moral Development.

Moral Judgment.

Moral Identity.

Life Stage & Career Development.

What Hat Do You Wear?

6. Ethical Resources: Traditions and Tools to Develop Ethical Awareness and Feeling.

The Language of Ethics: Morality, Ethics, Applied Ethics, Values Dilemmas.

Dilemmas of Human Services.

Ambiguity, Complexity, Context, and Other Quirks.

Moral Citizenship: Awareness, Feeling, Thinking, Action.

Moral Theories of Caring: Feminist, Afrocentric, & Ghandian.

7. Ethical Resources: Traditions and Tools to Develop Ethical Wisdom and Action.

Thinking: Rationality and Respect.


Ethical Decision Framework.


8. Bureaucracy: Theories and Forms with Moral Implications.

Bureaucracy as an Organizational Form.

The Organizational Ideal.

Characteristics of Bureaucracy with Moral Implications.

Ethical Implications for Leaders.

9. Organizational Culture: The Tangled Web of Understanding.

The Nature of Organizational Culture and Ethics.

Enactment of Ethical Norms and Behaviors.

The Values Statement: Core Organizational Values.

Characteristics that Promote Ethical Actions.

Ethical Policies and Practices.

Moving Forward.

10. Tools and Strategies to Shape Ethical Cultures.

Leading Toward Ethical Cultures.

11. The Feedback Loop: Leaders as Architects of Ethical Organizations.

The Nature of Structure and Organizational Design.

The Learning Organization.

Structures For Participation: The Quantam Wave of Potentials.

The Introduction of Moral Premises to Design.

Structures for Ethical Oversight.

12. Conclusion.

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