Ethics In Technical Communication

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Overview

Ethics in Technical Communication provides students and practitioners with a clear introduction to ethics—from Aristotle through the present—and suggests how these accounts can help technical communicators think through the kinds of dilemmas that inevitably arise in their working lives. Markel critiques current scholarship linking ethics and technical communication, then presents a flexible model for ethical decision-making that draws on the values of rights, justice, utility, and care. He then applies the model in examining the technical communicator's obligations in five critical areas: truthtelling, liability, multicultural communication, intellectual...

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Overview

Ethics in Technical Communication provides students and practitioners with a clear introduction to ethics—from Aristotle through the present—and suggests how these accounts can help technical communicators think through the kinds of dilemmas that inevitably arise in their working lives. Markel critiques current scholarship linking ethics and technical communication, then presents a flexible model for ethical decision-making that draws on the values of rights, justice, utility, and care. He then applies the model in examining the technical communicator's obligations in five critical areas: truthtelling, liability, multicultural communication, intellectual property, and codes of conduct.

Markel first defines key terms, justifies the examination of ethics and technical communication, surveys the scholarly literature on the subject, and describes some of the basic assumptions underlying a serious study of ethics. Next, he presents concise overviews of Kantian rights and utilitarianism, the transitional ethical theories of the early 20th century, and several strands of contemporary ethical theory, including virtue ethics, the ethic of care, and postmodern ethics. He then explores his own approach, which calls for a fluid, non-hierarchical analysis conducted in an open-, non-coercive environment, as described in contemporary accounts of discourse ethics. This approach is used in the second part of the book, which focuses on truthtelling, liability, multiculturalism, intellectual property, and codes of conduct. In each of these chapters, Markel defines the problem, summarizes and critiques the scholarly literature, presents an approach to thinking about the problem sensitively and realistically, and concludes with a case and a response to it.

Editorial Reviews

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Drawing on theories of ethics from Aristotle through Foucault and on the research literature, the director of technical communications at Boise State U. explores the relationship between ethics and the rhetoric used by technical communication professionals in developing his own ethical decision-making approach. This sensitively realistic approach is then applied to issues and cases with analyses (e.g., of the Intel Pentium case) of five topics of interest to those in this field: truth-telling in product information, liability and the duty to instruct and warn, multicultural communication and ethical relativism, intellectual property, and codes of conduct. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Product Details

Meet the Author

MIKE MARKEL is Director of Technical Communication at Boise State University.

Table of Contents

Preface
Pt. I Ethical Decision-Making 1
Ch. 1 Introduction 3
Ch. 2 Thinking About Ethics 27
Ch. 3 Rights 45
Ch. 4 Utility 57
Ch. 5 The Transition from Foundational Theories 73
Ch. 6 Contemporary Approaches to Ethics 87
Ch. 7 Toward an Approach to Ethical Decision-Making 111
Pt. II Issues and Cases 137
Ch. 8 Truthtelling in Product Information 139
Ch. 9 Liability and the Duty to Instruct and Warn 155
Ch. 10 Ethical Relativism and Multicultural Communication 173
Ch. 11 Intellectual-Property Issues 195
Ch. 12 Codes of Conduct 221
References 243
Index 257

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