Evaluating Training Programs: The Four Levels

( 3 )

Overview

Evaluating Training Programs is a "how-to" book, designed for practitioners in the training field who plan, implement, and evaluate training programs. The author supplements principles and guidelines with numerous sample survey forms for each step of the process. For those who have planned and conducted many programs, as well as those who are new to the training and development field, this book is a handy reference guide that provides a practical and proven model for increasing training effectiveness through ...
See more details below
Available through our Marketplace sellers.
Other sellers (Paperback)
  • All (17) from $1.99   
  • New (3) from $7.49   
  • Used (14) from $1.99   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$7.49
Seller since 2014

Feedback rating:

(14)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
Excellent condition.

Ships from: Pleasant View, TN

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$50.00
Seller since 2014

Feedback rating:

(136)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
$50.00
Seller since 2014

Feedback rating:

(136)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Close
Sort by
Sending request ...

Overview

Evaluating Training Programs is a "how-to" book, designed for practitioners in the training field who plan, implement, and evaluate training programs. The author supplements principles and guidelines with numerous sample survey forms for each step of the process. For those who have planned and conducted many programs, as well as those who are new to the training and development field, this book is a handy reference guide that provides a practical and proven model for increasing training effectiveness through evaluation. Kirkpatrick includes detailed case studies of companies that have evaluated their training programs using one or more of the four levels.
Read More Show Less

Product Details

  • ISBN-13: 9781881052852
  • Publisher: Berrett-Koehler Publishers, Inc.
  • Publication date: 2/1/1996
  • Edition description: Older Edition
  • Pages: 250
  • Product dimensions: 6.18 (w) x 9.26 (h) x 0.70 (d)

Meet the Author

Kirkpatrick is Professor Emeritus at the University of Wisconsin, where he taught at the Management Institute for 30 years.

Read More Show Less

Table of Contents

Foreword to the First Edition
Foreword to the Second Edition
Preface
Pt. 1 Concepts, Principles, Guidelines, and Techniques 1
1 Evaluating: Part of a Ten-Step Process 3
2 Reasons for Evaluating 15
3 The Four Levels: An Overview 19
4 Evaluating Reaction 25
5 Evaluating Learning 39
6 Evaluating Behavior 48
7 Evaluating Results 59
8 Implementing the Four Levels 67
Pt. 2 Case Studies of Implementation 71
9 Making a Play for Training Evaluation: Montac, A Fictitious Company 73
10 Balancing Your Evaluation Act 87
11 Evaluating a Training Program for Nonexempt Employees: First Union National Bank 99
12 Evaluating a Training Course on Performance Appraisal and Coaching: Kemper National Insurance Companies 106
13 Evaluating a Training Program on Presentation Skills: Arthur Andersen & Company 120
14 Evaluating the Creative Manager Training Program: Motorola Corporation 129
15 Evaluating a Training Program on Developing Supervisory Skills: Management Institute, University of Wisconsin 140
16 Evaluating a Leadership Training Program: Gap Inc 153
17 Evaluating a Training Program on Problem Solving: City of Los Angeles 178
18 Evaluating a Corporatewide Performance Improvement System: Intel Corporation 186
19 Evaluating an Outdoor-Based Training Program - a Search for Results: St. Luke's Hospital 204
20 Evaluating a Safety Training Program for Managers: Fluor Daniel Hanford, Inc 221
21 Evaluating a Training Program on Stress Management for Intact Work Teams: Midwest Electric, Inc 239
22 Developing an Effective Level 1 Reaction Form: Duke Energy Corporation 265
23 Evaluating a Training Program at All Four Levels: Cisco Systems, Inc 272
Index 283
The Author 291
Read More Show Less

Customer Reviews

Average Rating 4
( 3 )
Rating Distribution

5 Star

(1)

4 Star

(1)

3 Star

(1)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)