Part One: Business Ethics.
Chapter 1: The Ethical Cost of Doing Business.
Event Planner and Supplier Professional Working Relationships.
In-Office Sales Presentations.
Communication Between Planners and Suppliers.
Proposals and Quotes.
Chapter 2: Fair Competition.
Chapter 3: Maintaining Ethical Boundaries.
Business Interactions Between Event.
Planners and Clients.
Finding the Right Match to Do Business With.
Using Business Discretion.
How to Handle Unethical Behavior.
Part Two: Business Etiquette.
Chapter 4: Business Etiquette, Protocol and Entertaining: On Your Home Turf.
Out and About.
Out On the Town.
Chapter 5: Business Etiquette, Protocol and Entertaining: Out of Town or Country.
Part Three: Codes of Conduct.
Chapter 6: Codes of Conduct in the Office: Clients, Suppliers and Planners.
Chapter 7: Codes of Conduct on Site: Clients, Suppliers and Planners.
Pre-Event Meetings (Pre-cons).
On Site Event Orchestration.
Client, Supplier and Planner Codes of Conduct.
Chapter 8: Codes of Conduct on Site: Event Planning Crisis Management.
Guest Safety and Security.
Event Fulfillment, Safety and Security.
ABCs of Event Planning Crisis Management.
Recap of the ABCs of Event Planning Crisis Management.
Chapter 9: Event Planning Ethics, Etiquette and Essentials A-Z.
Chapter 10: Event Planning Dos and Don’ts: How to Develop In-Office and On-Site Ethics and Business Etiquette Policies.