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Beyond that, budgets are on the chopping block and competition for business is tight. In that environment, people ...
Beyond that, budgets are on the chopping block and competition for business is tight. In that environment, people often cut not just financial corners, but the ethical ones, too. There’s a fine line between innocent perks and inappropriate gifts or kickbacks. Event planners today must navigate a minefield of potentially sticky situations that can easily blow up in their face. Without a professional code, lines of acceptable behavior are easily crossed. And what you do personally can hurt you professionally.
Event Planning Ethics and Etiquette provides event planners with the companion they need to stay out of trouble, keep professional relationships healthy and profitable, avoid the riskier temptations of the lifestyle, and win business in a highly competitive market using ethical business practices.
Event Planning Ethics and Etiquette will be of value to the professional event planner; to event planning suppliers and clients working with industry professionals; as well as to those in related fields, such as public relations, administrative professionals, communications; and anyone in the hospitality, culinary, and travel industry.
Judy Allen strikes again. The veteran event planner and president of Judy Allen Productions, Toronto, has published her third book on event planning in the past four years. Allen's latest, Event Planning Ethics and Etiquette (Wiley, June 2003) takes on a range of issues in which planners are called on to use their professional discretion, from fam trips to business favors.
Allen writes with the voice of experience and offers readers guidelines for establishing ethical policies in the office and on-site at events. The advice on etiquette might seem self-evident to experienced professionals, but it is nonetheless a good refresher and excellent reading for novices who need to know how to keep personal and professional boundaries from being crossed.
Part One: Business Ethics.
Chapter 1: The Ethical Cost of Doing Business.
Event Planner and Supplier Professional Working Relationships.
In-Office Sales Presentations.
Communication Between Planners and Suppliers.
Proposals and Quotes.
Chapter 2: Fair Competition.
Chapter 3: Maintaining Ethical Boundaries.
Business Interactions Between Event.
Planners and Clients.
Finding the Right Match to Do Business With.
Using Business Discretion.
How to Handle Unethical Behavior.
Part Two: Business Etiquette.
Chapter 4: Business Etiquette, Protocol and Entertaining: On Your Home Turf.
Out and About.
Out On the Town.
Chapter 5: Business Etiquette, Protocol and Entertaining: Out of Town or Country.
Part Three: Codes of Conduct.
Chapter 6: Codes of Conduct in the Office: Clients, Suppliers and Planners.
Chapter 7: Codes of Conduct on Site: Clients, Suppliers and Planners.
Pre-Event Meetings (Pre-cons).
On Site Event Orchestration.
Client, Supplier and Planner Codes of Conduct.
Chapter 8: Codes of Conduct on Site: Event Planning Crisis Management.
Guest Safety and Security.
Event Fulfillment, Safety and Security.
ABCs of Event Planning Crisis Management.
Recap of the ABCs of Event Planning Crisis Management.
Chapter 9: Event Planning Ethics, Etiquette and Essentials A-Z.
Chapter 10: Event Planning Dos and Don’ts: How to Develop In-Office and On-Site Ethics and Business Etiquette Policies.