Excellence By Design: Transforming Workplace and Work Practice / Edition 1

Excellence By Design: Transforming Workplace and Work Practice / Edition 1

by Turid Horgen, Michael L. Joroff, William L. Porter, Donald A. Schon
     
 

ISBN-10: 0471246476

ISBN-13: 9780471246473

Pub. Date: 12/07/1998

Publisher: Wiley

Excellence by Design Transforming Workplace and Work Practice To prepare for the challenges of the next century and, in particular, to adapt to an increasingly unstable and fast changing global environment, all organizations must redesign themselves if they are to succeed. In the search for elements of this design, one has gone largely unnoticed—until now. A

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Overview

Excellence by Design Transforming Workplace and Work Practice To prepare for the challenges of the next century and, in particular, to adapt to an increasingly unstable and fast changing global environment, all organizations must redesign themselves if they are to succeed. In the search for elements of this design, one has gone largely unnoticed—until now. A growing number of forward-looking managers are discovering the significance of the effectively developed workplace and the vital role it plays in improving business operations and increasing productivity in a variety of business and service organizations—from factories and offices to laboratories and financial institutions. Excellence by Design examines this important approach and introduces proven strategies for creating the workplace of the future. Based on a four-year research project conducted by the MIT School of Architecture and Planning’s Space Planning and Organization Research Group (SPORG), this compelling book will intrigue all those concerned with improving work practices and workplaces. Excellence by Design introduces the "process architecture" framework and provides industry-wide cases and examples. The book demonstrates how this strategy can be used across a wide variety of organizations. Process architecture will interest senior managers as well as engage space planners, information technologists, human resources managers, and work teams. This design process can be used to simultaneously improve both the workplace and the associated work practices. Readers will learn the fundamental objectives and elements of the approach and will come to understand the skills, attitudes, and values needed to effectively implement the framework companywide. Excellence by Design delivers comprehensive coverage of a critical issue facing businesses today: the optimum use of the workplace in achieving organizational objectives.

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Product Details

ISBN-13:
9780471246473
Publisher:
Wiley
Publication date:
12/07/1998
Edition description:
New Edition
Pages:
336
Product dimensions:
9.00(w) x 6.00(h) x 0.88(d)

Table of Contents

Workplace-Making Beyond the Stable State.

Concepts of Process Architecture.

From Stereotype to Dynamic Coherence.

The Design Game.

The Practice and Tools of Process Architecture.

A Synthesis of Ideas and Practices: The LX Workplace Experiment.

Process Architecture Revisited.

Learning Process Architecture.

Epilogue.

Notes.

Index.

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