Excellence By Design: Transforming Workplace and Work Practice / Edition 1

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Excellence by Design Transforming Workplace and Work Practice To prepare for the challenges of the next century and, in particular, to adapt to an increasingly unstable and fast changing global environment, all organizations must redesign themselves if they are to succeed. In the search for elements of this design, one has gone largely unnoticed—until now. A growing number of forward-looking managers are discovering the significance of the effectively developed workplace and the vital role it plays in improving business operations and increasing productivity in a variety of business and service organizations—from factories and offices to laboratories and financial institutions. Excellence by Design examines this important approach and introduces proven strategies for creating the workplace of the future. Based on a four-year research project conducted by the MIT School of Architecture and Planning’s Space Planning and Organization Research Group (SPORG), this compelling book will intrigue all those concerned with improving work practices and workplaces. Excellence by Design introduces the "process architecture" framework and provides industry-wide cases and examples. The book demonstrates how this strategy can be used across a wide variety of organizations. Process architecture will interest senior managers as well as engage space planners, information technologists, human resources managers, and work teams. This design process can be used to simultaneously improve both the workplace and the associated work practices. Readers will learn the fundamental objectives and elements of the approach and will come to understand the skills, attitudes, and values needed to effectively implement the framework companywide. Excellence by Design delivers comprehensive coverage of a critical issue facing businesses today: the optimum use of the workplace in achieving organizational objectives.
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Editorial Reviews

Based on a four-year project by a research group from the Massachusetts Institute of Technology's School of Architecture, describes how redesigning the workplace can improve the quality of production and the lives of workers. Introduces the Process Architecture framework and shows through examples how it can be applied in a wide variety of organizations and industries. Accessible to managers and others with no background in architecture or space planning. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780471246473
  • Publisher: Wiley
  • Publication date: 12/7/1998
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 336
  • Product dimensions: 9.00 (w) x 6.00 (h) x 0.88 (d)

Meet the Author

TURID H. HORGEN is a research associate at the MIT School of Architecture and Planning. She maintains an active workplace design practice in the United States and Europe, working for corporations, governments, and institutions. MICHAEL L. JOROFF is senior lecturer at the MIT School of Architecture and Planning, where he served for fifteen years as Director of the Laboratory of Architecture and Planning. He consults globally with organizations about their workplace strategy and organizational development. WILLIAM L. PORTER is Leventhal Professor of Architecture at the MIT School of Architecture and Planning and Fellow of the American Institute of Architects. He is a former dean of the MIT School of Architecture and Planning. The late DONALD A. SCHoN was Ford Professor of Urban Studies and Education, Emeritus, and Senior Lecturer in the MIT Department of Urban Studies and Planning.
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Table of Contents

Workplace-Making Beyond the Stable State.

Concepts of Process Architecture.

From Stereotype to Dynamic Coherence.

The Design Game.

The Practice and Tools of Process Architecture.

A Synthesis of Ideas and Practices: The LX Workplace Experiment.

Process Architecture Revisited.

Learning Process Architecture.




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