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From The CriticsReviewer: Arnold D. Kaluzny, PhD, MHA (University of North Carolina Chapel Hill School of Public Health)
Description: This compilation of papers on healthcare management is divided into four sections, with each section having at least one chapter devoted to the section topic.
Purpose: The book is intended to "fill the gap for an accessible introduction to the key issues and dilemmas facing health care managers today." The focus is on the United Kingdom, and there is no attempt to provide homogeneity in style, approach, or philosophy but to reflect the diverse nature of the field and the challenges faced by the management community.
Audience: The audience for the book is far ranging, including managers, students of health services and social policy, clinicians, educators, social or management theorists, human resource specialists, and policy developers and planners.
Features: The first section is focused on a human resource management and includes chapters on organizational change, organizational health, and health careers. The second section is dedicated to the concepts of quality, finance, and information management and has two chapters devoted to this topic area. The third section deals with education and training and includes chapters on professional and vocational training , funding for training and the challenges of credentialling. The last section entitled "Managing Paradox" contains one chapter intended to provide a wide-ranging review of the broader and increasingly global macro-economic and political issues affecting the distribution and outcomes of health care interventions.
Assessment: The National Health Service in the U.K. is undergoing a transformation, and the contribution of this edited work is to provide insight into the managerial challenges facing those charged with the responsibility of actually providing services during this process. The chapters integrate a great deal of material and try to use this material to understand what needs to be done in an uncertain world of health services