The Excellent Manager's Companion

The Excellent Manager's Companion

by Philip Holden
     
 

With The Excellent Manager's Companion in your desk drawer, you'll be equipped with succinct guidance on today's most talked-about business issues. And you'll know which books to turn to when you really do need more detailed guidance on a specific topic.

Twenty-one chapters look at key topics, ranging from corporate culture to customer orientation, and from

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Overview

With The Excellent Manager's Companion in your desk drawer, you'll be equipped with succinct guidance on today's most talked-about business issues. And you'll know which books to turn to when you really do need more detailed guidance on a specific topic.

Twenty-one chapters look at key topics, ranging from corporate culture to customer orientation, and from innovation to influencing people. Each chapter is organized around standard sections, which makes 'dipping' into the book quick, easy, and rewarding.

Product Details

ISBN-13:
9780566079474
Publisher:
Ashgate Publishing, Limited
Publication date:
06/20/2005
Pages:
208
Product dimensions:
8.50(w) x 6.65(h) x 0.87(d)

Table of Contents

Introduction - The essentials of excellence. Part I Your Workforce - The Engine of Excellence: Corporate culture; Employee commitment. Part II Strategies for Excellence: Corporate strategy; Leadership and management; Customer orientation; Total quality; Innovation; Ethics and social responsibility; Global management; Change through empowerment; The learning organization; Corporate transformation; Financial management. Part III Skills for Excellence: Attitudes for success; Healthy living; Stress management; Time management; Influencing people; Effective communication. Part IV Looking Ahead: The future; Career management.

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