The Excellent Manager's Companion

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With The Excellent Manager's Companion in your desk drawer, you'll be equipped with succinct guidance on today's most talked-about business issues. And you'll know which books to turn to when you really do need more detailed guidance on a specific topic.

Twenty-one chapters look at key topics, ranging from corporate culture to customer orientation, and from innovation to influencing people. Each chapter is organized around standard sections, which makes 'dipping' into the book quick, easy, and rewarding.

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Editorial Reviews

From the Publisher
... a concise and comprehensive companion for managers in all sectors.' European Foundation for Management Development

'Succinct guidance on key topics for today's busy manager, arranged around standard sections to make it easy to find what you want quickly ... Holden provides a step-by-step guide to best practice, pertinent quotations, summaries of key books and articles, case studies and 'dos and don'ts' Business Books Direct Catalogue

' ... an interesting approach leading to a usable text, which offers good coverage without requiring too big a time commitment.' Manager

'good value for money. It has 208 pages of easily accessible information that is valuable, stimulating and topical ... Philip Holden's style is comfortable and easy to read. There is plenty in the text for all manner of readers and for those who wish to impress others with clever quotations!' Training Journal, December 1999

'If managing is part of your job, this book is a no nonsense short-cut to learning more about it.' The Teacher Trainer

A readable and entertaining reference for managers, with chapters on key topics such as innovation and corporate culture organized around standard sections. Each chapter contains self-analysis questions, a guide to best practice, ten "don'ts," a case study, summaries of books and articles, and a glossary. Distributed by Ashgate. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780566079474
  • Publisher: Ashgate Publishing, Limited
  • Publication date: 6/20/2005
  • Pages: 208
  • Product dimensions: 8.50 (w) x 6.65 (h) x 0.87 (d)

Table of Contents

Introduction - The essentials of excellence. Part I Your Workforce - The Engine of Excellence: Corporate culture; Employee commitment. Part II Strategies for Excellence: Corporate strategy; Leadership and management; Customer orientation; Total quality; Innovation; Ethics and social responsibility; Global management; Change through empowerment; The learning organization; Corporate transformation; Financial management. Part III Skills for Excellence: Attitudes for success; Healthy living; Stress management; Time management; Influencing people; Effective communication. Part IV Looking Ahead: The future; Career management.

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