Excelling in the Externship: A Preparation Guide for Medical Assisting and Allied Health / Edition 1

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The progression from completing the allied health program of study to becoming a professional within the industry is bridged by the externship. This externship is the time and place in which the student has the opportunity to begin building professional relationships and to show off his or her technical skills and unique talents in serving and working with others. It is a time when avoidable pitfalls should not interfere with various professional opportunities. To make the most of the extern-ship, students must be well prepared to take on new challenges, act responsibly, learn proactively, and develop themselves professionally, which are all major goals of Excelling in the Externship. The overall purpose of this book is to present to students the full picture of the externship experience. Readers will realize the value and purpose of the externship, will be prepared by being familiar with the expectations for all aspects of the journey, and will discover the benefits and opportunities that await them when they begin their careers with completion of a successful externship. They also will be given tips on the various pitfalls and mistakes to avoid in order to excel in the externship. Coverage of the externship from preterm to postterm is provided to guide the readers’ focus and to help them maintain professionalism, responsibility, a positive attitude, and proactive learning throughout the process. The goal of this book is to prepare allied health ex-terns for a successful practical experience. In turn, this helps student-graduates to launch their careers with confidence, motivation, and meaningful experience. This also helps educational institutions send well-prepared students who intend to succeed to their partnering or affiliated offices, hospitals, pharmacies, and other facilities
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Product Details

  • ISBN-13: 9780135016824
  • Publisher: Prentice Hall
  • Publication date: 1/23/2009
  • Series: Pearson Custom Health Professions Series
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 216
  • Product dimensions: 7.00 (w) x 9.00 (h) x 0.60 (d)

Meet the Author

Table of Contents


Chapter 1: The Link Between Your Classroom Education & New Career

The Importance of Your Externship

The Big Transition: Student to Professional

What Is Meant By “Externship”?

Applying Your Skills and Knowledge

Professionalism: The Highest Calling

Becoming Part of the Healthcare Team

Gaining Experience with Legal and Ethical Considerations

Organization and Time Management Applications

Chapter 2: Meeting and Exceeding the Expectations

Extern’s Responsibilities to Two Parties

Expectations of the College/School and Faculty

Health Documentation Requirements

Student Liability Coverage

Career Services Department Requirements

Timesheet / Record of Externship Hours Submission

Your Effort

Other Miscellaneous Responsibilities

Expectations of the Externship Site Staff/Trainers

Punctuality and Effective Communication

Proactive Learning

Adaptability in the Workplace

Willingness to Cross Train

Recognizing Protective Measures for Healthcare Workers

Going Above and Beyond

Join a Professional Organization as a Student Member

Prepare Early for Registration/Certification in Your Profession

Chapter 3: Externship Interviews

Externship Interview Requests

Proactive Measures for Externship Interviews

Researching your Site Beforehand


Application Forms

Professional Appearance and Presentation

Discussing Your Availability and Scheduling ahead of Time

Going Above & Beyond

Chapter 4: Attitudes and Perceptions

Attitude and the Allied Health Externship

Recognizing the Human Nature of Perceptions and Attitudes

Defining Perceptions and Attitudes

Changing Detrimental Perceptions and Attitudes

Detrimental Perception #1

Detrimental Perception #2

Detrimental Perception #3

Detrimental Perception #4

Detrimental Perception #5

The Right Attitudes: Those that Promote Productivity and Success

Genuine Caring for Others

Commitment to Serve Others

Using Your Good Manners

Showing Enthusiasm

Developing Perceptions and Attitudes at the Externship Site

Chapter 5: Etiquette: Your Professional Mannerisms

The Significance of Etiquette

Aspects of Etiquette that Matter in Allied Health Professionalism & Externships

Posture and its Reflections

Fine-tune Your Verbal Mannerisms

Pay Attention to Your Wording

Distracting Behaviors to Avoid

Chapter 6: Developing Professional Relationships at your Externship Site

Aspects of Building Professional Relationships during the Externship

Functioning as a Team Member

Proactively Building Interpersonal Relationships

Effectively Communicating

Verbal Communication

Non-Verbal Communication

Written Communication



Issues of Conflict and Conflict Resolution

Overcoming Personality Clashes

Chapter 7: Fulfilling the “Student” Role at your Externship Site

Preparing to Fulfill Your “Student” Responsibilities at Your Externship Site

Engaging in Your Externship Work and the Benefits of Doing So

How to Engage in Your Work at the Externship Site

Ask Questions

Take Notes and/or Maintain a Journal

Be Present

Ask for Feedback

Offer Help in Other Areas of the Facility or Office During Temporary Slow Times

Take Initiative and Assume Responsibility

Drawbacks of Disengagement During Your Externship Experience

How Do I Know if I Am Fully Engaged in my Learning Experience?

Acting as a Responsible Student throughout the Externship Phase

Maintaining Necessary Contact with Your School/College & Submitting Timesheets

Maintaining an Academic Mindset

Following Proper Protocol for Absences and Tardiness

Chapter 8: Benefits of Successful Externship Completion

Your Grand Entrance into the Field of Healthcare

The Big Benefits

Refining Your Skills

Career Launch Opportunities

Industry Networking

Field Experience to Enhance Your Marketability

Professional Reference & Letter of Recommendation

Final Touches

Chapter 9: Performance Evaluation and Your Grade

The Meaning of Your Performance Evaluation

Evaluation Basics

Medical Assisting Skills Evaluation: Sample

Professionalism/Career Development & Readiness

Administrative Competencies

Medical Assistant (M.A.) Practical/Clinical Competencies

Medical Administrative / Office Skills Evaluation: Sample

Medical Administrative Assistant (M.A.A) Practical Skills

Indications Provided to the Student by Evaluation Results

Other Common Externship Course Completion Requirements

Journal of the Externship Experience

Projects and Written Reports

Top Categories for Written Projects or Reports

Student Evaluation of the Externship Experience


Chapter 10: Allied Health Externship Case Studies

Preliminary Information

Case Study # 1

Case Study # 2

Case Study # 3

Case Study # 4

Case Study # 5

Case Study # 6

Chapter 11: Beyond Externship: Beginning Your Job Search

A Process with Many Parts

Becoming Familiar with the Local Job Market


Choosing an Appropriate Resume Format

The Chronological Resume

The Functional Resume

The Combination Resume

The Entry-Level Resume

Relevant Allied Health Information to Include in the Resume

Recommendations for Resume Formatting and Writing Technique

Formatting Necessities

Writing Necessities

Finalizing the Resume

The Cover Letter

The Waiting Period

The Interview

Dressing for the Interview

Etiquette for the Interview

The Thank You Letter

Appendix: Resources


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