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Marcel TherouxThe Exception is excellent on so many things: the texture of office life, the appalling inconsistencies and lacunas in our perceptions of our own characters, the way intelligent people use the insights of psychology not to deepen their self-awareness but to calumniate one another with more sophisticated accusations. But most of all, one comes away feeling there is a hugely empathetic imagination behind this novel, one that resists allowing us to fall into the simplifying judgments that are a necessary prelude to cruelty. Its characters seem deeply true to life in that they are not unitary, but a web of fluctuating motivations that combine good intentions, self-deception, generosity, selfishness and malice.
—The New York Times