Executive's Guide to the Wireless Workforce / Edition 1

Executive's Guide to the Wireless Workforce / Edition 1

by Russell D. Lambert, Russ D. Lambert
     
 

"The single most important thing you need to know about wireless is that it will affect your company’s earnings. Exactly how and precisely when may be unknown, but it is certain. . . . You will learn in this book how dozens of companies, both large and small, are using wireless computing to cut costs, improve productivity, and grow their businesses. You

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Overview

"The single most important thing you need to know about wireless is that it will affect your company’s earnings. Exactly how and precisely when may be unknown, but it is certain. . . . You will learn in this book how dozens of companies, both large and small, are using wireless computing to cut costs, improve productivity, and grow their businesses. You will learn how to approach the strategic issues involved in deploying wireless computing and how to manage through the tactical challenges."
–from the Introduction

Wireless computing technologies are becoming today’s most adaptable, powerful business weapons. Before too long, they will be essential to business survival. Executive’s Guide to the Wireless Workforce provides nontechnical senior managers and decision- makers with a plain-English overview of the wireless landscape–what wireless is, how it operates, and what leading-edge businesses are doing to shape the rules of wireless.

But beyond simply introducing and explaining the wireless world, Executive’s Guide to the Wireless Workforce details a step-by-step methodology you can use to develop and implement a customized wireless strategy for your company, one that will improve workforce productivity, streamline customer communications, and integrate seamlessly with existing internal and customer-facing business processes. Packed with examples of companies of every size using wireless in practical, proven ways to update business processes and create continuous, sustainable competitive advantage, this results-based book describes:

  • The Tools–Everything you need to know about networks, hand-held devices, operating system manufacturers, middleware providers, and more
  • The Applications–In-depth explanations, plus fifty case studies on how to integrate wireless computing into your marketing and operations infrastructures
  • The Future–Products, services, and global trends that will impact uses and benefit users of wireless into the next decade and beyond

You don’t want or need to understand every minute detail of how wireless works; you just want to learn how to effectively use wireless to impact your bottom line. Executive’s Guide to the Wireless Workforce avoids excessive use of buzzwords, acronyms, and consultantese to provide you with a succinct and straightforward template for defining, assessing, and deploying wireless technologies at every level of your organization–to lower your costs, deepen your customer interactions, and strengthen your competitive position in today’s increasingly mobile marketplace.

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Product Details

ISBN-13:
9780471448792
Publisher:
Wiley
Publication date:
07/11/2003
Pages:
224
Product dimensions:
6.32(w) x 9.29(h) x 0.77(d)

Table of Contents

Preface.

Introduction.

Chapter 1. Wireless Basics for Business.

Chapter 2. Wireless Workforce.

Chapter 3. Wireless Warehousing and Logistics.

Chapter 4. Wireless for Customers.

Chapter 5. Wireless in Health Care, Government, andEducation.

Chapter 6. Mapping Your Company's Wireless Strategy.

Chapter 7. Extending the Enterprise to Wireless.

Chapter 8. Top Ten Wireless Lessons Learned.

Chapter 9. Wireless Forces of Change.

Chapter 10. Looking Ahead.

Directory of First practical Examples by Industry.

Appendix A: First Practice 50 Wireless Enterprises.

Appendix B: Directory of First Practice Examples.

Appendix C: Resources on the Web.

Glossary.

Index.

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