Exemplary Public Libraries: Lessons in Leadership, Management, and Service / Edition 1

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Overview

What does it take to have a great library? The right leader? A great team? A wonderful facility? The best services? How can you transform your library to better meet the demands of tomorrow? This author visited 10 exemplary public libraries in the United States and Great Britain to find answers to these questions. She interviewed directors and key staff, researched archives, and observed facilities, operations, and interactions. The results of her explorations are contained in this volume, providing readers with nuts and bolts information on public library management along with general insights into what libraries have been, are today, and can be in the future. Each chapter begins with background information on the library's location, community, and facilities; as well as its mission statement, history, and organization. Interviews (or, in some cases, summaries of interviews) with directors and key staff follow. Chapters close with the author's observations about distinguishing features of the library; and those comments are summarized in a final chapter, The Public Library: A Tradition of Service, A Future of Performance. A selected bibliography, historical timelines, and black and white photos of each of the libraries help make this a unique and treasured resource for library administrators and staff, as well as faculty and students in courses on public libraries, library history, management, and facilities. It will be of interest to anyone interested in library history, library management, and the future of public libraries.

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Product Details

Meet the Author

JOY M. GREINER is Associate Professor, School of Library and Information Science, University of Southern Mississippi. She is a former library administrato and consultant, and the auhtor of Research Issues in Public Librarianship: Trends for the Future(Greenwood press, 1994).

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Table of Contents

Foreword
Pt. I Selected public libraries in the British Isles
Ch. 1 Dunfermline Carnegie Library, Scotland : "let there be light" 6
Ch. 2 Croydon Libraries, England : innovative and inclusive customer service 17
Pt. II Selected public libraries in the United States
Ch. 3 Chicago Public Library, Illinois : a library of neighborhoods 35
Chicago Public Library administrators speak : leadership in "a great American city" 44
Ch. 4 San Francisco Public Library, California : citizen activism, cooperation, realization of a dream 99
Ch. 5 San Diego Public Library System, California : the library's image - staff, buildings, and collections 114
Ch. 6 Pierce County Library System, Washington : outstanding community involvement 126
Ch. 7 Denver Public Library, Colorado : legacy of access and service 141
Ch. 8 Fort Worth Public Library, Texas : the public library - the great equalizer 152
Ch. 9 The Library of Hattiesburg, Petal, and Forrest County, Mississippi : the power of the people 171
Ch. 10 DeKalb County Public Library, Georgia : a proud past, a bright future 185
Pt. III Closing
Ch. 11 The public library : a tradition of service, a future of performance 199
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