Expert Systems in Reference Services

Overview

Enhance your understanding of developments in expert systems related to reference work. This important new book introduces readers to expert systems applications in many areas of library and information science and presents design and implementation issues encountered by librarians who have developed early systems to address the library reference function. Systems for ready referenence, online database access, and enhancement of subject searching in online catalogs are all explored. Theoretical issues related to ...
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Overview

Enhance your understanding of developments in expert systems related to reference work. This important new book introduces readers to expert systems applications in many areas of library and information science and presents design and implementation issues encountered by librarians who have developed early systems to address the library reference function. Systems for ready referenence, online database access, and enhancement of subject searching in online catalogs are all explored. Theoretical issues related to expert systems are balanced with descriptions of actual systems currently operating or under development. Reference librarians interested in computing and automation, library managers and administrators, as well as teachers and students in library schools, will be fascinated by this account of how expert systems are helping to make the expertise of the reference librarian available in a more consistent and timely fashion and reduce the burden of repetitive, predictable questions for the professional.
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Editorial Reviews

Booknews
Also published as The reference librarian, no.23, 1988. On expert systems applications to library and information science generally, and to reference work in particular. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780866568395
  • Publisher: Taylor & Francis, Inc.
  • Publication date: 1/28/1989
  • Series: Reference Librarian Series
  • Pages: 238
  • Product dimensions: 6.20 (w) x 8.70 (h) x 0.90 (d)

Table of Contents

Contents Introduction
  • I. Overviews
  • Library Applications of Knowledge-Based Systems
  • Augmented Assistance in Online Catalog Subject Searching
  • Knowledge-Based Systems in Information Work: A View of the Future
  • II. Reference Applications
  • An Expert System at the Reference Desk: Impressions From Users
  • The Information Machine: A Microcomputer-Based Reference Service
  • AquaRef: An Expert Advisory System for Reference Support
  • Designing a Workstation for Information Seekers
  • Simulation of the Reference Process, Part II: REFSIM, an Implementation With Expert System and ICAI Modes
  • Reference Expert Systems: Humanizing Depersonalized Service
  • POINTER Versus Using Government Publications: Where's the Advantage?
  • An Expert System for Microcomputers to Aid Selection of Online Databases
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